Value creation

The world is rapidly changing. We can no longer ignore the challenges of the increasing pace of climate change, declining biodiversity, access to resources, and geopolitical risks while technologies such as generative AI evolve at speed. This is also driving a major transformation in people’s values and the structure of society. These circumstances require companies to think both about how to survive today and how to create tomorrow. At EY, our role is to support our clients and help them achieve sustainable success. We commit to strengthen our efforts in three areas to accelerate this cycle of support for our clients, and, eventually, to building a better working world not only for EY people but also for people around the world.

1. we will continue to support the people who provide our EY services through world-class talent development programs such as EY Badges (our globally standardized system of EY qualifications) and EY Tech MBA (a virtual learning program launched in association with Hult International Business School).

2. In an uncertain business environment, clients are struggling to formulate broad strategies for their company or business units. EY will support them in this process, from creating strategies to executing them by leveraging our insight and diverse network, which spans the globe.

3. We will continue to invest and evolve to stay at the forefront of digitalization and data aggregation in order to provide the most sophisticated and comprehensive set of transformation- and compliance-related services, which are the core business of EY.

At EY Japan, we have a professional culture that values Connected & Integrated (strong relationships among our people), Long-term Value & Purpose Driven (pursuit of LTV based on our purpose), and Inclusiveness & Equity (embodiment of diversity and equity). It forms the basis of our assessment criteria and conduct, transforms the services we provide to our clients and is the source of EY Japan’s distinctive initiatives.

EY’s various services will raise the four value dimensions: people value, client value, social value and financial value. In turn, they will enhance EY capital as well as improve the professional services that help companies and industries transform themselves. Ultimately, we envision tackling the transformation and streamlining of economic and social systems per se, escalating it to value creation for society as a whole.

Building a better working world

Building a better working world through the growth of our clients and the actions of all EY people. This is the EY’s purpose. To fulfill our purpose, we create four value dimensions: people value , client value, social value, and financial value.

Our business model emphasizes a focus on the people who provide services. By upskilling and motivating the people who currently work at EY and making EY an attractive and appealing workplace for talented people, we provide better services to our clients, and through contributing to the success of our clients, we aim to make the world a better place. This is because whether our services are technology- or data-driven, the people who utilize that data remain at the center of our services.

NextWave is our global strategy that defines our ambition to create long-term value, and determines our priorities worldwide and the allocation of investment to maximize profit at the organizational level. And by organically combining our culture, systems and processes, we will enhance the whole of the EY organization, which spans the globe. What sits at the core is our purpose, which is to maximize people value and refine our responsiveness to client needs. By performing these business activities, we will transform ourselves into an organization that can fulfill our purpose, which is to create long-term value for all stakeholders.

The elements of our ambition

The Embankment Project for Inclusive Capitalism (EPIC) Long-Term Value framework is built on four value dimensions: consumer/client value, human/people value, social value and financial value. We have aligned the elements of our ambition with these categories in order to measure outcomes, but we no longer define success solely in terms of the value we create for ourselves (financial value). Our own financial performance is measured comprehensively, taking into account the value we create for EY people, for clients and for society.

Two overarching ambitions: our Brand and our commitment to DE&I

We believe our commitment to both Diversity, Equity and Inclusiveness (DE&I) and Brand both impact and benefit from our activities under all four value dimensions. By delivering on our ambitions under Client, People, Social and Financial value, we will strive to achieve our goals for our Brand and for DE&I.

Measuring ourselves

To measure and accelerate our progress against the four value dimensions that EY creates to deliver long-term value, we have developed a set of 11 metrics. Using this framework, we will measure our progress across EY and in Areas, Regions, Service Lines and Function to transform ourselves.