Banking & Capital Markets

The bank of the future will integrate disruptive technologies with an ecosystem of partners to transform their business and achieve growth.

Disruption is creating opportunities and challenges for global banks. While the risk and regulatory protection agenda remains a major focus, banks must also address financial performance and heightened customer and investor expectations, as they reshape and optimize operational and business models to deliver sustainable returns. Innovation and business-led transformation will be critical for future growth. To remain competitive and relevant, every bank must embrace disruption and strategically build a better ecosystem — not a bigger bank.

 

Our worldwide team of industry-focused assurance, tax, transaction and consulting professionals integrates sector knowledge and technical experience. We work with clients to navigate digital innovation, new business models and ecosystem partnerships, helping banks become the nimble, responsive organizations that customers demand.



Our latest thinking

Four enablers for harnessing the power of PayTech

Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.

28 Sep 2023 Jan Bellens + 1

Why financial institutions should transform tax and finance functions

EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.

16 Nov 2023 EY Global

How financial firms can prepare for the 2024 regulatory landscape

Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.

04 Dec 2023 Jan Bellens + 4

    Explore our case studies

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    A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

    14 Sep 2023 Matt Cox + 2

    How privacy and consent built customer trust for a financial institution

    EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

    01 Mar 2023 David Deane + 4

    Using AI to improve a bank’s agent effectiveness

    Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

    17 Jan 2023

    Case study: How smart technology helped Fiserv accelerate M&A strategy

    Multi-billion-dollar mergers are fraught with complexity, but smart digital platforms can accelerate your deal strategy from design to delivery. Learn more.

    30 Mar 2022 EY Global

    See more, spend less: How to make the most out of your legal function

    EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.

    27 Jan 2022 Yacine Benyaa + 1

    How intelligent automation can empower employees to drive greater value

    A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.

    14 Jul 2021 Dr.Patrice Latinne + 2

      Discover EY Nexus for Banking and Capital Markets

      A transformative solution that helps banks design, build, launch and enhance propositions at the speed of their customers’ ever-shifting expectations. A mature solution with proven capabilities.

      EY named Market Leader in the HFS Horizons Report

      The Best Service Providers for Retail Banks, 2023 report.


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