Watchmaking is part of Switzerland’s history. In today’s international market, is “Swissness” still relevant?
The Swiss commitment to high quality is more relevant than ever in today’s world. Allow me to explain: a watch is probably the most sustainable luxury product ever created; it has been around forever, and it is going to be around forever if properly cared for, especially high-end watches. We service models that are over two centuries old, and it is likely that in two hundred years from now we’ll be servicing watches manufactured today. It is an extremely durable product, and this is a value that resonates profoundly with today’s consumers, emphasizing the importance to focus on quality.
It is not only the spirit of the country but also the expertise, expressed by the French term “terroir”, meaning the people, the place, the environment, the ecosystem, our suppliers, the people we work with, our clients, every long-term perspective. I think it is this level of quality that prevails over everything and that is probably one of the key values and the key selling point for people navigating towards the luxury watch industry today. Despite some previous speculations expecting that youngsters would be less interested in watchmaking, we see a growing number of younger generations passionate about high horology. Over the last five years, and especially during COVID, we have witnessed an increasing level of knowledge from the end consumer. I am super optimistic about this industry. I think in general we’re going to see the appetite for nice watches growing. But it is critical to explain what we’re doing and how we do it. We’re based in La Chaux-de-Fonds, one of the cradles of watchmaking and of chronometry in particular. We invite our clients to visit our Manufacture. Transparency is at the core of our operations. Behind everything we’re doing, there is that sense of excellence.
How do you combine the best of “Swissness” with other cultures?
Since becoming Swiss myself, I have learned – and come to appreciate – the art of consensus. At Sowind Group, we are very careful, especially at leadership level, to balance different cultures, which are the result of factors such as academic and professional background, nationality, and mindset. Within the Executive Committee, our international members come from various sectors including the luxury industry, high-end horology, and mass luxury brands. This diversity creates a unique blend. Such balance is crucial, especially in an industry as traditional as watchmaking. It requires a fusion between knowledge of the industry and fresh perspectives.