AI, data and digital technology aren’t just buzzwords. They’re tools that are increasingly being leveraged to improve health system capacity and build a more innovative and resilient care system.

Zaki Hakim

EY Senior Manager, Digital Health Consulting

Passionate about transforming health care using digital, data and intelligence technologies. Relationship builder. Thought leader and university lecturer. Lego and world history nerd.

Zaki Hakim is the Health Informatics leader in EY’s Health Care Consulting practice. Zaki has over five years of consulting experience and deep knowledge in large-scale digital transformations in hospitals, ministries, insurance, pharmaceutical and global health agencies.

He has proven capabilities in strategy development, governance models, digital demand management, reporting and analytics, and program management. Zaki also works with clients to employ exponential technologies such as AI, data platforms and robotic process automation.

He has extensive experience working with both public and private sector clients in health care and insurance in Canada. Zaki has led multinational and multidisciplinary teams and has significant experience serving clients as an advisor and technical professional.

Zaki holds two Master’s degrees from the University of Toronto, an MSc in Cell and Molecular Biology and a Master’s of Health Informatics. He serves as an Adjunct Faculty member at the University of Toronto. 

How Zaki is building a better working world

"Amid the pressures of an aging population, complex patient needs and health care resource challenges, Canada's health care sector is experiencing an accelerated transformation. Using AI, data and digital technologies, solutions are emerging to navigate these challenges. Innovative solutions improve patient experiences, increase access to care and streamline processes through automation. This allows clinicians to refocus their time on patient care. Simply put, this is not just about making health care better today; it's about making sure it's ready for whatever comes next."

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