Insights

Asking the better questions that unlock new answers to the working world's most complex issue.

Explore

Spotlight

AI insights

CEO agenda

CFO agenda

EY Center for Board Matters

Services

EY helps clients create long-term value for all stakeholders. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate.

Explore

Spotlight

EY.ai - A unifying platform

Strategy, transaction and transformation consulting

Technology transformation

Tax function operations

Climate change and sustainability services

EY Nexus: business transformation platform

Industries

Discover how EY insights and services are helping to reframe the future of your industry.

Explore

Case studies

Workforce

How Microsoft built a new mobility model for cross-border talent

14 May 2024EY Canada

Private equity

How GenAI is empowering talent at a PE-backed consumer brand

09 May 2024EY Canada

Strategy and Transactions

How carve-outs positioned an automotive giant for future growth

12 Apr. 2024EY Canada

See all

Careers

We bring together extraordinary people, like you, to build a better working world.

Explore

Spotlight

Experienced professionals

EY-Parthenon careers

Student and entry level programs

Talent community

About us

At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets.

Explore

Top news

Press release

Vellayan Subbiah from India named EY World Entrepreneur Of The Year™ 2024

07 Jun. 2024Eric J. Minuskin

Press release

Extreme E and EY publish Season 3 report, recording 8.2% carbon footprint reduction as female-male performance gap continues to narrow

09 Apr. 2024Michael Curtis

Press release

EY announces acceleration of client AI Business Model adoption with NVIDIA AI

20 Mar. 2024Barbara Dimajo

See all results for ' '

No results have been found

Recent Searches

Trending

Select your location

Local sites

Customer

In today’s world of empowered customers, competitive advantage comes through building trust.

Everywhere you look, technology is transforming customer experiences and expectations, and it’s happening faster all the time. In this fast-paced environment, you need to put customer trust at the center of the entire organization, enabling you to create customer relationships that lead to unwavering loyalty and sustainable profits.

EY helps companies transition to customer-centric business models and become trusted organizations to their customers. Our diverse teams of insights, experience, marketing, sales and service specialists, combined with our global connectivity and understanding of your industry issues, inspire us to ask better questions. We work with you to find innovative solutions that help create transparent and authentic customer experiences.

Navigate COVID-19 with our enterprise resilience framework

Customer and brand is one of nine focus areas in our framework for building enterprise resilience. Get your checklist for actions relating to Customer and brand – for now, next and beyond COVID-19.

Customer experience

The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
Read more
Customer engagement

We’ll help your organization maximize its return on marketing spend. Consider a customer-centric marketing model built on unwavering trust and loyalty.
Read more

On the agenda (1)

Skip

west

Strategy by EY-Parthenon

Featured: Five generative AI initiatives leaders should pursue now

Discover FLM

east

The team

Lokesh Chaudhry

Partner and Consumer Products, Retail and Life Sciences Tax leader | EY Canada

Passionate about entrepreneurship and innovation.

Vancouver, CAN

Laurence Buchanan

EY Global Customer & Growth Leader; CEO, EY-Seren Limited

Helping clients navigate the transformation age through human-centered design and digital transformation.

London, GBR

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.