E-commerce

E-commerce has become an essential business discipline, and it’s not just retailers who stand to gain from its innovations.

Our latest thinking

Future Consumer Index: Five consumer types you need to understand

The 11th wave of the global study explores the emerging priorities that will shape future consumption patterns. Learn more.

Prioritize commerce transformation to drive long-term gains

Increasing customer and market demands require a thoughtful e-commerce approach. Prioritizing stand-alone commerce transformation can empower retailers. Learn more.

Realizing Carrier Residential’s e-commerce ambitions

Learn how the EY teams and Shopify helped an e-commerce business redesign their distribution model.

Metaverse: 5 questions shaping the next frontier of human experience

The convergence of physical and digital in the metaverse presents both opportunities and challenges for businesses, governments and society. Learn more.

    EY Future Consumer Index

    How will your business adapt to the changing values and needs of consumers?


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