EY helps clients create long-term value for all stakeholders. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate.
At EY, our purpose is building a better working world. The insights and services we provide help to create long-term value for clients, people and society, and to build trust in the capital markets.
Improve the procurement user experience through a streamlined digital solution.
Whether procurement professionals are sourcing specific manufacturing supplies or everyday office supplies, they face roadblocks ranging from fragmented systems to labyrinthine purchasing methods, catalogs and applications. They lack guidance in navigating complex systems. Even simply finding suppliers can be difficult. Tracking transaction statuses involves volleys of emails and stacks of spreadsheets. The combination of disparate systems and chaotic procedures leads to inefficient operations, poor data visibility and confused employees who drive up costs through system-driven mistakes.
That confusion can end today. Together, EY Canada and ServiceNow can help clients across industries transform the procurement experience by replacing overly complicated patchwork acquisition processes with streamlined, one-stop procurement shops.
View a demo of role-based dashboards that give users access to relevant information with a streamlined user experience. Watch now.
By leading with how each persona experiences the procurement lifecycle, we can drive consistency of process and reduce friction to substantially improve engagement and improve user satisfaction.
Laurence Dudson
EY Americas ServiceNow Supply Chain and Operations Leader
Streamlining fragmented systems and complex procurement processes
Challenges in the supply chain landscape
Alliance approach to procurement
Customizing for client need
Change across procurement personas
Alliance transformation strategies in action
How does the EY-ServiceNow Alliance approach procurement challenges?
EY Americas ServiceNow Supply Chain and Operations Leader Laurence Dudson explains how Alliance procurement professionals can collaborate with stakeholders to design streamlined procurement approaches.
What is the Alliance procurement transformation approach?
EY Global Procurement Leader Vijay Yalamanchili on the importance of building capabilities across the source-to-pay lifecycle
How does the Alliance determine the best approach for clients?
EY Global Procurement Leader Vijay Yalamanchili details how the Alliance multiphase approach can take advantage of existing digital infrastructure and can address unique procurement situations.
What can result from an Alliance collaboration on procurement strategies?
EY Americas ServiceNow Supply Chain and Operations Leader Laurence Dudson discusses how leading with procurement personas can improve user engagement and satisfaction.
What is the Alliance procurement transformation approach?
EY Global Procurement Leader Vijay Yalamanchili on the importance of building capabilities across the source-to-pay lifecycle
Hand in hand with organizations
We work with organizations to help build broad, easy-to-use interfaces for procurement professionals that are tailored to each individual client’s specific needs. We’re not thinking about just procurement or just technology; we’re thinking about how they can pair up to:
We assess the client’s procurement ecosystem, evaluate end-user challenges and can identify opportunities that enhance the procurement experience through digital solutions.
We focus on the future state vision and can develop an implementation roadmap that will help enable the organization to recognize savings.
We review current state technology landscape and data requirements and can provide intuitive reports and dashboards that give users the information needed to perform their job duties.
We analyze current processes and can build multiteam workflows that support seamless integrations, reduce manual steps, and drive process consistency and harmonization.
We inventory all personas across the procurement lifecycle to understand gaps and pain points in user experience and can develop an easy-to-use interface that substantially improves user engagement and satisfaction.
EY-ServiceNow alliance
Together, EY teams and ServiceNow reimagine what business can be and what people can do.