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The Next-Level Procurement Experience

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Improve the procurement user experience through a streamlined digital solution.

Whether procurement professionals are sourcing specific manufacturing supplies or everyday office supplies, they face roadblocks ranging from fragmented systems to labyrinthine purchasing methods, catalogs and applications. They lack guidance in navigating complex systems. Even simply finding suppliers can be difficult. Tracking transaction statuses involves volleys of emails and stacks of spreadsheets. The combination of disparate systems and chaotic procedures leads to inefficient operations, poor data visibility and confused employees who drive up costs through system-driven mistakes.

That confusion can end today. Together, EY Canada and ServiceNow can help clients across industries transform the procurement experience by replacing overly complicated patchwork acquisition processes with streamlined, one-stop procurement shops.

View a demo of role-based dashboards that give users access to relevant information with a streamlined user experience. Watch now.

By leading with how each persona experiences the procurement lifecycle, we can drive consistency of process and reduce friction to substantially improve engagement and improve user satisfaction.
Laurence Dudson
EY Americas ServiceNow Supply Chain and Operations Leader

Streamlining fragmented systems and complex procurement processes

What problems are you seeing in the supply chain landscape?

EY Global Procurement Leader Vijay Yalamanchili addresses the processes and fragmented systems creating disruption for end users across requestors, procurement professionals and suppliers.

How does the EY-ServiceNow Alliance approach procurement challenges?

EY Americas ServiceNow Supply Chain and Operations Leader Laurence Dudson explains how Alliance procurement professionals can collaborate with stakeholders to design streamlined procurement approaches.

How does the Alliance determine the best approach for clients?

EY Global Procurement Leader Vijay Yalamanchili details how the Alliance multiphase approach can take advantage of existing digital infrastructure and can address unique procurement situations.

What can result from an Alliance collaboration on procurement strategies?

EY Americas ServiceNow Supply Chain and Operations Leader Laurence Dudson discusses how leading with procurement personas can improve user engagement and satisfaction.

What is the Alliance procurement transformation approach?

EY Global Procurement Leader Vijay Yalamanchili on the importance of building capabilities across the source-to-pay lifecycle

Hand in hand with organizations

We work with organizations to help build broad, easy-to-use interfaces for procurement professionals that are tailored to each individual client’s specific needs. We’re not thinking about just procurement or just technology; we’re thinking about how they can pair up to:

  • Enable digital procurement

    We assess the client’s procurement ecosystem, evaluate end-user challenges and can identify opportunities that enhance the procurement experience through digital solutions.

  • Drive savings

    We focus on the future state vision and can develop an implementation roadmap that will help enable the organization to recognize savings.

  • Improve data quality and visibility

    We review current state technology landscape and data requirements and can  provide intuitive reports and dashboards that give users the information needed to perform their job duties.

  • Enforce process efficiency

    We analyze current processes and can build multiteam workflows that support seamless integrations, reduce manual steps, and drive process consistency and harmonization.

  • Enhance the user experience

    We inventory all personas across the procurement lifecycle to understand gaps and pain points in user experience and can develop an easy-to-use interface that substantially improves user engagement and satisfaction.

EY-ServiceNow alliance

Together, EY teams and ServiceNow reimagine what business can be and what people can do.

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