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Retail
Today and tomorrow, successful retailers will be those that achieve the perfect balance between relevance, agility, efficiency and risk.
Our latest thinking
How to balance the CPG, retail and consumer relationship
Why the changing dynamic in the CPG and retail relationship, means consumer-centricity is more important than ever to stay relevant. Find out more.
Tune into how consumers feel to navigate the uncertainty
The 14th wave of the Future Consumer Index explores how cost of living pressures affect different aspects of Australian lives and the resulting shifts in behaviour.
Why consumer brands must look beyond Black Friday
Wave 13 of the Future Consumer Index explores the downshift in consumer spend and how brands and retailers must look beyond the current sales events to set up for a stronger 2024.
How GenAI changes the way CPG and retail operate — and consumers too
As generative AI for business takes-off so do generative AI business use cases for retail and CPG. But GenAI will change consumer behavior too. Learn more.
How to serve consumers who rely on tech, but don’t trust tech
Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.
Reframing the future of an iconic skiwear brand
EY-Parthenon helped BOGNER return to profitability in spite of the COVID-19 pandemic. Learn more.
Is data delivering an improved customer experience?
In this episode, we discuss whether data really holds the key to capturing the voice of the customer, enhancing their shopping experience. Listen now.
25m 4s
In this episode of the Transforming retail podcast, panelists share their experiences from store tours around different locations in London. Listen now.
19m 25s
How will customer-first technology create retailer value that lasts?
Retailers must build technology foundations for the future to respond to changing consumer behaviors and expectations around how they shop. Find out how.
Fashioning a sustainable future for an online clothing retailer
EY has helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future.. Learn more.
How retailers can integrate into consumer lives at scale
To be truly relevant, retailers need to transform their technology and focus on creating value customers appreciate. Learn more.
How the retail power of many is stronger than the power of one
As consumers increasingly choose to shop online, smaller retailers may need a network of partners to compete against the e-commerce giants. Learn more.
What will the metaverse bring to the future of retail?
We discuss the potential of the metaverse for retailers and what it could mean for the shopping experience. Listen now.
17m 47s
How EY can help