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Financial Services, EMEIA

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Featured Thinking

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At EY Financial Services, we share a single focus – to build a better financial services industry, one that is stronger, fairer and more sustainable.
Now more than ever, as we plan for a post-COVID-19 world, financial services companies will need to harness the power of technology to transform their operations at scale and speed, to provide the products and services the customer of the future will demand.
The strength of our EY teams lies in the power of our people and technology, and the possibilities that arise when they converge to reframe the future. With extensive knowledge in financial services transformation, we are driving innovation with risk and regulation insight. Helping companies become stronger and more sustainable.
This is how our EY professionals are helping to build long-term value for our financial services clients. It’s how we play our part in building a better working world.

All articles

How to revolutionize the insurance value chain with generative AI 

Prioritizing the right use cases and establishing key capabilities will promote innovation and efficiency across the value chain. Learn more.

14 May 2024 Isabelle Santenac + 2

How to navigate the US$18t wealth management challenge

Wealth managers must shift the narrative to ride the breaking inheritance wave – and avoid running aground. Learn more.

11 Apr 2024 Olaf Toepfer + 1

Five priorities for winning with GenAI in wealth and asset management

Wealth and asset managers have the opportunity to reimagine their business models and transform their operations with GenAI.

12 Mar 2024 Mike Lee + 2

How financial firms can prepare for the 2024 regulatory landscape

Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.

04 Dec 2023 Jan Bellens + 4

How to accelerate transition finance for net zero

Learn why FIs need to operate iteratively to effect transition finance at pace and scale in a complex ecosystem.

20 Nov 2023 Gill Lofts

How insurers can realize value through digital transformation

With new cloud-based technology platforms and the right talent, insurers can promote ongoing innovation and generate sustainable value. Read more.

16 Nov 2023 Fabrizio Crocetta + 3

Why financial institutions should transform tax and finance functions

EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.

16 Nov 2023 EY Global

How Europe’s FS leaders are approaching generative AI adoption

Discover how financial services leaders are approaching generative AI adoption.

06 Nov 2023 Ayman Awada

How SME lenders can build next-generation credit decisioning

Discover the key factors and design principles for a framework that improves speed, quality, and customer experience.

08 Sept 2023 Jared Chebib

    Discover what COP28 means for financial services

    COP28 closed with a landmark agreement — reducing fossil fuels and scaling up renewable energy sources. Explore the implications for the financial services sector, which will play a crucial role in delivering the finance required for the transition.

    Key takeaways (pdf)
    Roundup after Finance Day (pdf)

    Case studies

    How a PE-backed insurer is transforming its digital contact center

    A UK PE-backed insurer is pioneering the use of GenAI to enhance customer experience and journeys whilst streamlining costs. Learn more.

    12 Jun 2024

    How a Nordic insurance company automated claims processing

    A Nordic insurer increased its operational efficiency and improved customer experience using automation. Learn more in this case study.

    22 Jan 2024 Fredrik Andren + 1

    How a new technology platform can help banks unlock financing for SMEs

    The Cashbot platform offers banks an online invoice finance solution for SME clients.

    12 Oct 2023 EY Global

    How a global FinTech captured growth in the SME segment

    A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

    14 Sept 2023 Matt Cox + 2

    Transforming a private bank for customer centricity and innovation

    EY teams helped a leading private bank blend a high-touch and high-tech visionary approach. Learn more in this case study.

    21 Jul 2023 Mike Lee + 2

    How a digital platform can transform an insurer’s customer experience

    Learn how EY teams helped French insurer MACIF implement a service center to create a seamless customer experience across all channels.

    16 Jun 2023 Quentin Baumié

    Driving customer engagement for a direct-to-consumer insurance company

    EY Yello helps a single-platform insurance business to create the right social media strategy and brand image across markets. Learn more in this case study.

    28 Feb 2023 Fabio Dotti

    How an established insurance company became digital-first

    UK insurer Hastings DIRECT wanted to rewrite the rules of its category by offering a seamless digital customer experience. Learn more about this case study.

    03 Jun 2022 David Reid + 2

    How banks can fight tax crime, be compliant and reduce costs parallelly

    EY teams helped a global bank develop an automated solution for addressing compliance with customer tax regulations. Learn more.

    25 Jan 2022 Stuart Lang

    See more, spend less: How to make the most out of your legal function

    EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.

    27 Jan 2022 Yacine Benyaa + 1

    How wealth managers transform service models efficiently

    EY helped a global wealth manager create innovative services and initiate a digital transformation to support its client-first ambition. Learn more.

    02 Jul 2021 Thierry Groues

    Why human-centered thinking proved transformative for a global bank

    EY’s human-centered approach helped improve customer experience while ensuring multi-market regulatory compliance.

    05 May 2021 Peter Neufeld + 1

    Transforming legacy systems to unlock long-term value

    EY helped an APAC stock exchange use Intelligent Automation (IA) to achieve efficiency, scalability and a culture of innovation. Learn more.

    22 Mar 2021 Keith Pogson

      Transforming financial services

      EY Nexus is a business transformation platform optimized for financial services. It accelerates innovation, unlocks value in ecosystems and powers frictionless customer experiences.

      Learn more

      Sustainability in financial services

      A sustainable world needs sustainable finance. We are helping to build a better financial services industry – one that is stronger, fairer and more sustainable by helping organizations to create value, accelerate the transition, and make a measurable difference.

      Explore more
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      EY ifb | Finance and risk transformation advice

      Providing the finance and risk functions of banks and insurance companies with customized board solutions to help them transform.

      Discover more

      EY Alliances in Financial Services

      Unlock new value in the Transformative Age with EY alliance and ecosystem relationships.

      Learn more

      How EY can help

      Sustainable Finance

      EY sustainable finance teams helps financial services companies define sustainability goals that create value and make a measurable difference. Learn more.

      Read more

      Service Leader

      • Photographic portrait of Pip Best
        Pip Best

        Partner, Climate Change and Sustainability Services, Ernst & Young, New Zealand

      EY Financial Services EMEIA Webcasts

      Our webcasts are a collaboration between EY and industry professionals covering a wide range of Financial Services topics.

      Read more

      EY Financial Services EMEIA Podcasts

      Explore all the latest Financial Services podcasts from across EMEIA.

      Learn more

      Featured press releases

      Empty big assembly room of European Parliament in Brussels, Belgium, Europe. Wooden chairs in semi-circle, papers on the banks, lots of boxes for translaiters, European flags and billboards in the background, many lights on the ceiling, fence in front. No people seen. Sandy brown color.

      82% of European financial services boardrooms include directors with political experience

      LONDON, Monday 17 June 2024: The majority (82%) of European financial services firms' boardrooms include at least one director with experience of either a ministerial or parliamentary position or a civil service or government-appointed role, providing crucial expertise amid the 2024 election super cycle, according to the latest EY European Financial Services Boardroom Monitor.

      17 Jun 2024 | London, GBR | Sarah Graham

      Color image depicting a crowd of people, thrown into silhouette and therefore unrecognisable, walking alongside modern futuristic architecture of glass and steel. In the distance we can see the ancient and iconic dome of St Paul's cathedral. Room for copy space.

      UK continues to be Europe’s most attractive location for foreign direct investment (FDI)

      LONDON, 20 MAY 2024. The UK continues to be Europe’s most attractive location for foreign direct investment (FDI) into financial services – and has accelerated its lead over other European markets – according to EY’s latest Attractiveness Survey for Financial Services.

      20 May 2024 | London, GBR | Sarah Graham
      More press releases

      Cybersecurity remains the top risk for European banks, as heightened geopolitics increases the perceived threat of cyber warfare

      06 Feb 2024 | London, GBR

      European financial services M&A deal volume fell in 2023, and total deal value hit a decade-low

      19 Jan 2024

      Female appointments to European financial services boardrooms fell year-on-year in 2023, amid growing demand for C-suite experience

      15 Jan 2024

      Our leaders

      Omar Ali

      EY Global Financial Services Leader; EY EMEIA Financial Services Regional Managing Partner
      Passionate about building a better financial services industry with EY people and clients. Champion for DE&I and helping the people to reach their potential. Board member at TheCityUK.
      London, GBR

      Martina Keane

      EY EMEIA Financial Services Chief Operating Officer; EMEIA Deputy Regional Managing Partner
      Accountancy leader. Innovation champion. Lover of the great outdoors.
      Dublin, IRL

      Hanne Kaerhoeg

      EY EMEIA Financial Services Markets Leader
      Focused on building and delivering client transformation for financial services businesses. Keen advocate for DE&I and the role of women in technology. Mother of three. Loves running and hiking.
      Copenhagen, DNK

      Anne-Marie Balfe

      EY EMEIA Financial Services Talent Leader
      Talent strategist. Business transformation enthusiast. Committed to development. Advocate for diversity, equity, and inclusiveness. Mom who loves running.
      London, GBR

      Alex Birkin

      EY EMEIA Financial Services Consulting Leader and Managing Partner
      Focused on creating the world’s leading transformation consultancy, trusted to help EY clients generate long-term value. Passionate about cars. Keen golfer. Husband and father of three.
      London, GBR

      Benoit Gerard

      EY-Parthenon EMEIA Financial Services Strategy and Transactions Leader
      Impact-driven strategic thinker with a technical edge. Passionate about financial services. Father of three daughters.
      Diegem, BEL

      Hermin Hologan

      EY EMEIA Wealth & Asset Management Leader
      Wealth and asset management advisor. Champion for anti-racism and DE&I. Father. Keen golfer.
       

      Tara Kengla

      EY EMEIA Financial Services Public Policy Leader
      Partner in UK CFO Consulting Services. Global experience in Banking. Active on diversity iniatives at EY and in the business community in London.
      London, GBR

      Loubna Lemaire

      EY EMEIA Financial Services Tax and Law Leader
      Tax lawyer. Advocate for diversity, equity and inclusiveness. Proud mother of two boys. Passionate about travel and culture.
      Paris, FRA

      Phil Vermeulen

      EY EMEIA Financial Services Insurance Leader
      Transformation leader and client relationship partner. Passionate about helping insurance clients fulfill their potential. Average runner; better cook. Father to twin boys.
      Zurich, CHE

      Bharat Mathur

      EY EMEIA Financial Services (FS) Strategic Alliances Leader; EY Global FS Microsoft Alliance Executive Sponsor; UK FS Payments Leader
      Leader focused on driving value for clients by embedding disruptive technology into their businesses. Bharat is married to Smita and likes to unwind with family or on the tennis court.
      London, GBR

      Nigel Moden

      EY Global Banking and Capital Markets Leader; EY EMEIA Banking and Capital Markets Lead
      Passionate believer in the banking industry as a force for good. Leading advocate for the talent agenda in EY. Builder of diverse teams. Avid cricketer.
      London, GBR

      Paul Noonan

      EY EMEIA Financial Services Region Finance Leader
      Finance leader and business advisor, driving better insights through analytics to facilitate better decisions. Husband. Father. Fitness enthusiast, golfer and rugby fan.
      London, GBR

      Claus-Peter Wagner

      EY EMEIA Financial Services Assurance Leader
      Committed to strengthen the confidence and trust in the financial markets. Top priorities are the development of EY people for the future and to deliver high quality work.
      Eschborn/Frankfurt (Main), DEU

      Anna Anthony

      EY UK Managing Partner, Financial Services
      Passionate about helping the financial services industry become a force for social good. Champion of creating a culture of equality where people feel they belong. Keen wildlife photographer.
      London, GBR

      Stefano Battista

      EY Italy Managing Partner, Financial Services
      Transformational leader. Growth-oriented. Inspirer and motivator. Husband and father.
      Milano, ITA

      Olivier Coekelbergs

      EY Luxembourg Managing Partner, Financial Services
      Passionate about Private Equity and mentoring talents. Loves fishing.
      Luxembourg, LUX

      Ralf Eckert

      EY Germany Managing Partner, Financial Services
      Passionate about digital and talent transformation. Advocate for diversity, equity and inclusion. Father to three children. Golf enthusiast.
      Eschborn/Frankfurt (Main), DEU

      Xavier Freynet

      EY France Managing Partner, Financial Services
      Focused on helping clients through innovation, transformation and long-term collaboration. Family. Rugby.
      Paris La Défense, FRA

      Yannick Grécourt

      EY Belgium Managing Partner, Financial Services
      Innovative leader. Passionate about understanding clients. Curious about new technology. Energized by team success. Married sailor with two daughters.
      Diegem, BEL

      Bruno Patusi

      EY Switzerland Managing Partner, Financial Services
      Passionate business leader. Trusted auditor and advisor to the financial services industry.
      Zurich, CHE

      Colin Ryan

      EY Ireland Financial Services Leader
      Passionate about effective teaming and finding novel approaches to complex problems. Known for building high performing teams and a commitment to long-term outcomes for EY clients.
      Dublin, IRL

      Ana Salcedas

      EY Portugal Financial Services Managing Partner, Ernst & Young, SROC
      Responsible for building the Financial Services team in Portugal and Angola. Mother of two girls. Passionate about travelling and interacting with new people and cultures.
      Lisbon, PRT

      Dan Saunders

      EY Channel Islands Managing Partner, Financial Services
      Leads audits and services to Jersey, Guernsey and international clients. Passionate about helping people achieve their potential. Enjoys traveling. Husband and father of two.
      St. Helier, JEY

      Sven Tärnvik

      EY Nordics Financial Services Managing Partner
      Passionate about financial services and consulting. A “family man” with wife Tina and three children, living at Lidingö just outside Stockholm. Loves music. Pretty good cook and disastrous golfer.
      Stockholm, SWE

      Careers in Financial Services

      Help us shape the future of financial services. If you have an appetite for innovation, creating growth and making a lasting impact, explore our opportunities today.

      Find out more
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