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In this webcast, panellists reflect on 2021 and Christmas trading results, insights from the EY Future Consumer Index, and how retailers can navigate the challenges of 2022.
What will 2021 tell us about the prospects for UK retail in 2022? Watch a panel of EY retail professionals and the British Retail Consortium’s Director of Insight discuss this in the annual EY retail webcast.
The latest EY Future Consumer Index identified that the pandemic is driving new purchasing patterns for UK consumers based on social and environmental factors. How can greater focus on sustainability, as well as the expectations set by online shopping, be addressed by the UK retail sector as it faces ongoing economic and trading pressures?
Topics discussed include:
- Reflections on 2021 and Christmas trading results
- Insights from the EY Future Consumer Index — exploring changing consumer sentiment and behaviours around key themes including sustainability, shift to online, price and purpose
- A perfect storm for retail: the impact of rising inflation, new COVID-19 variants and further restrictions on the sector
- How retailers can weather the storm by re-evaluating their proposition, channel strategy and consumer insight?
Panellists:
- Silvia Rindone, UK&I Retail Partner, Ernst & Young LLP
- Duncan Brewer, UK&I Retail Partner, Ernst & Young LLP
- Martin Carr, UK Strategic Retail Advisor, Senior Manager, Ernst & Young LLP
- Kyle Monk, Director of Insight, British Retail Consortium
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