Digital and innovation in Government

Government and Public Sector

COVID-19 forced governments to digitize fast. By building on that progress, they can transform how they work and improve life for citizens.

Digital technologies have upturned the way we live, work and connect – and what citizens expect from government. Yet before COVID-19, few governments were harnessing their full potential.

 

The pandemic changed that by driving government services, processes and people online. With 5G rolling out globally, and technologies evolving constantly, governments need to build on that progress — fast.

 

That means asking questions like:

  • What does a truly digital-first workforce look like, and how does ours need to change?
  • How can the global rollout of 5G help us provide better, fairer public services? 
  • Can governments protect their own institutions and citizens from the growing risks of a connected world?
  • Can data and analytics help us improve outcomes in health and beyond – while keeping citizen data safe?

Our latest thinking

How Singapore's public service can stay ahead of faster disruption

A more flexible, human-centered and collaborative approach to transformation can boost the public sector’s agility in a dynamic environment. Learn more.

19 Jul 2024 Samir Bedi + 1

How governments can seize the GenAI opportunity

By taking the lead to leverage and nurture the GenAI ecosystem, governments can benefit greatly from this transformative technology. Learn more.

22 Jan 2024 Marie-Claude Ferland

10 actions for governments to strengthen socioeconomic resilience

Governments must focus on 10 key areas in national recovery efforts to avoid a recurrence of unprecedented disruption from global crises.

03 Mar 2023 Benjamin Chiang

Why there can be no ESG without EHS transformation

Companies must avoid the pitfall of using digital technology to help achieve sustainability without managing its carbon footprint. Learn more.

05 Jun 2023 Praveen Tekchandani + 1

How to emerge stronger with smart and sustainable cities

Governments and other stakeholders must collaborate on green projects and address challenges to shape sustainable economic recovery.

28 Jul 2022 Benjamin Chiang

How to futureproof the tax and finance functions now

Beyond helping students to gain knowledge to enter the workforce, institutes of higher learning must reinvent to support lifelong learning.

19 May 2022 Benjamin Chiang + 1

Why the future of tax is taxing as it happens

The digital revolution, powered by new technologies and the Internet of Things, is transforming tax administrations around the world. Learn more

25 Nov 2021 Amarjeet Singh

How clean energy can fuel Southeast Asia’s economic growth

A swifter transition to renewables can address the region’s energy security challenge and spur economic spin-offs. Learn more

30 Oct 2021 Sanjeev Gupta + 1

How telehealth will change the future of health care

Health care providers and other ecosystem players must collaborate to address privacy and security risks as telehealth demand grows.

27 Sept 2021 Benjamin Chiang + 2

How governments can help workforces emerge stronger from COVID-19

Governments play a crucial role in helping workforces unlock new opportunities as the COVID-19 pandemic accelerates disruptions. Learn more

28 Jan 2021 Benjamin Chiang + 1

How education must evolve with disruptions at work

New ways of working demand a shift toward lifelong learning that requires governments to play a key role in transforming education. Learn more

25 Nov 2020 Samir Bedi

Six actions to help governments achieve data centricity

Backed by emerging technologies, governments must act now to develop a data-centric approach that helps deliver long-term value. Find out how.

01 Dec 2022 Arnauld Bertrand + 1

How Singapore can become a digital leader to drive future growth

Singapore must build on its strengths and reimagine the digital-first approach to become a digital leader in Southeast Asia. Learn more.

15 May 2023 Joongshik Wang

Why the convergence of IT and OT is not just about technology

The integration of IT and operational technology (OT) has profound implications that shape the future of organizations. Learn more.

11 Mar 2024 Jaco Benadie

How to propel Singapore’s growth as a family office hub

Singapore has been actively positioning itself as a global family office hub and more can be done to enhance its attractiveness. Learn more.

30 Jan 2024 Desmond Teo

How Singapore can get a head start for the future of work

Ecosystem stakeholders must play their part to prepare the workforce for the future as new roles emerge from industry convergence

21 Mar 2023 Samir Bedi + 1

Is now the time to review the Central Provident Fund?

There are ways for the Central Provident Fund to evolve to address concerns over retirement adequacy and the rising cost of living. Learn more.

12 Feb 2023 Panneer Selvam

How to win over future talent

Companies must quickly transform to keep up with a shift in workforce expectations or risk losing out further in the war for talent. Learn more

29 Oct 2021 Jia Yong Goh + 1

How to redesign jobs for a future-ready workforce

Job redesign will be critical to long-term agility as the COVID-19 pandemic offers an unprecedented opportunity to reshape the workforce. Learn more

30 Jun 2021 Jia Yong Goh

How the big tax reboot may impact Singapore

The country will need to review its tax rates and policies should the proposed global minimum tax on profits become a reality. Learn more

20 May 2021 Chester Wee

How can learning be transformed for a more human-centered workforce?

When reimagining learning pathways with technology, it is crucial to put humans at the center and adopt an ecosystem approach. Learn more.

08 Apr 2024 Samir Bedi



    Contact us
    Like what you’ve seen? Get in touch to learn more.
     
    You are visiting EY asean (en)
    asean en