As digital transformation creates new ways of working, the redesign of impacted jobs and upskilling of human capital are needed to develop a future-ready workforce.

Jia Yong Goh

Partner, People Consulting, Ernst & Young Advisory Pte. Ltd.

People consulting professional. Experienced in supporting digital and workforce transformation. Professional Singapore Certified Management Consultant with TUV SUD.

Jia Yong provides a wide range of people consulting services that support digital and workforce transformation projects in multiple sectors — such as public services, manufacturing and telecommunications — by linking business strategies to people-organization dynamics. These cover the design of organization structures, job redesign, manpower planning, development of a high-performance culture, talent management, succession planning, as well as business process review and optimization.

Jia Yong is a Professional Singapore Certified Management Consultant with TUV SUD. He holds an MBA from Singapore Management University, as well as an MA in Applied Economics and a BA in Political Science and Economics from University of Michigan, Ann Arbor, US.

How Jia Yong is building a better working world

“As digital transformation generates new demand for human skills, workforce readiness remains a key concern as resulting skill gaps are uncovered.

I help businesses to address such gaps by playing a key role in detailed workforce planning to identify new skills that are in demand, as well as the review and redesign of impacted jobs. This facilitates the creation of a future-ready and adaptable workforce that enhances business value and agility in the face of disruptions.”

Jia Yong’s latest thinking

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How to redesign jobs for a future-ready workforce

Job redesign will be critical to long-term agility as the COVID-19 pandemic offers an unprecedented opportunity to reshape the workforce. Learn more

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In an increasingly borderless working world, employers need to reframe talent strategies and navigate the risks of a mobile workforce. Learn more.

11 May 2021 Jia Yong Goh +1

Government help in workforce emergence from COVID-19

Governments play a crucial role in helping workforces unlock new opportunities as the COVID-19 pandemic accelerates disruptions. Learn more

28 Jan 2021 Benjamin Chiang +1
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