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Tokyo, Japan
Yasuyuki Nagai is a member of the Finance team and is in charge of improving the efficiency and sophistication of operations centered on the indirect departments of companies in Japan and overseas as a Global Business Services (GBS) offering team leader and Japan Region GBS Solution Leader.
At EY, he is serving GBS/shared service center (SSC) maturity assessment, concept design, business process outsourcing (BPO) utilization, transition, operational stabilization, etc., by utilizing advanced technology for domestic and global clients.
He joined a global consulting firm in 1998, engaged in business transformation, system integration, operational transformation and offshore BPO development, mainly in China as a BPO business manager of a foreign-affiliated information technology outsourcing (ITO)/ BPO firm. After that, he engaged in global GBS / BPO / SSC consulting including India, Philippines, Eastern Europe, Latin America, etc. He has been in his current position since 2018.
Building a better working world
He builds a better working world by developing advanced operating models that utilize GBS/ SSC/ BPO and advanced technologies to improve corporate performance while creating a secure and stable work environment with rewards and career opportunities for the people who work there to improve operational performance dramatically.