CX will be a key means of differentiating between short terms gains and sustained value, and those who put it at the heart of their business and transformations will achieve greater success.

Ciaran Hope

EY Ireland Consulting Director

Passionate about helping clients identify value by putting human-centred design at the forefront of the transformation journey. Innovator and problem solver. Proud Dad. Rugby & Golf Enthusiast.

Ciaran has over 25 years of experience across various industries, supporting organisations transform their strategies, operating models and customer offerings to deliver sustained business and customer value.

Ciaran has Bachelors Degree’s in Engineering and Mathematics from Trinity College Dublin, a Masters in Engineering and Music from Trinity College Dublin, a first class MBA from UCD’s Michael Smurfit Graduate Business School, a Six Sigma Blackbelt and is a CIMA qualified accountant.

How Ciaran is building a better working world

“Bringing together individuals with a diversity of experiences, skills and perspectives is vital in unlocking the creativity and innovation that will drive maximum value to the customer, business and society.

I work with clients across sectors to empower collaborative creative thinking, and co-design strategies and solutions that: challenge the ‘way it has been done’, are future focused and respond to emerging trends, embrace new and innovative technologies, and ultimately listens & responds to the human who will experience the end product or service.”

Ciaran's latest thinking

    Contact Ciaran
    You are visiting EY ie (en)
    ie en