EY launches artificial intelligence platform EY.ai and large language model EYQ

• EY investments globally of US$1.4 billion (€1.3 billion) have provided the foundation for the EY.ai platform.
• EYQ, EY’s own conversational AI assistant, will enable EY people to experience and harness large language model capabilities within a secure environment.
• EY Ireland’s AI Labs supports clients across the public and private sector to realise the vast potential of AI technology.

Dublin, 18 October 2023: EY announces the launch of EY.ai, a unifying platform bringing together human capabilities and artificial intelligence, and EYQ, a conversational AI assistant enabling EY people to harness large language model capabilities within a secure environment.

EY investments globally of US$1.4 billion (€1.3 billion) have provided the foundation for the EY.ai platform. EY.ai leverages leading-edge EY technology platforms and AI capabilities, with deep experience in strategy, transactions, transformation, risk, assurance and tax, all augmented by a robust AI ecosystem, to help clients transform their businesses through confident and responsible adoption of AI.

EY Ireland’s AI Labs brings together experts across artificial intelligence, data analytics, technology and business to help organisations tap into the unlimited potential of today’s AI revolution and reimagine the way they do business. Since its launch, EY Ireland has worked with a range of public and private sector clients across Ireland, helping them to define the opportunities from integrating AI into their operations.

Frank O’Dea, EY Ireland Chief Innovation Officer, says:

“AI’s moment is now. From the smallest startup to the largest multinational, every organisation is considering how AI will be integrated into operations and the opportunities this can bring. However, the adoption of AI is much more than a technology challenge. That's why EY teams help clients identify how to capture the transformative power of AI across every aspect of operations, augmenting human potential and unlocking new economic value responsibly. Here in Ireland, our AI Labs have been supporting our clients on their journey to realise the vast potential of this technological evolution.”

EY.ai brings together an AI ecosystem encompassing a range of business, technological and academic capabilities in AI. This includes leading-edge alliances with some of the world’s most innovative organizations, including Microsoft, SAP, Dell Technologies, IBM, ServiceNow, Thomson Reuters and UiPath – as well as other emerging leaders that are defining the future of AI.

Frank O’Dea added, "The EY alliance ecosystem plays a pivotal role in linking clients with the most advanced technology, infrastructure and proficiency available today. As EY.ai merges the capabilities of EY ecosystem collaborators with AI-enhanced teams, the aspiration is to deliver an unparalleled level of excellence in client service."

EYQ – A Secure Large Language Model for EY People
Following a pilot with 4,200 EY technology-focused teams globally, EY has now launched its own large language model, EY.ai EYQ. Operating in a similar manner to other conversational AI models such as ChatGPT, EYQ works as a secure AI chat capability for EY people to ideate, research, and create. EYQ is hosted in a secure and private EY environment, meaning that all prompts will be private and not used to train or impact the model in any way.

Eoin O’Reilly, EY Ireland Partner and Head of Data and Analytics, says
“Generative AI and large language models offer incredible potential to act as a ‘copilot’ for people, augmenting human potential by supporting ideation and research, boosting productivity, automating repetitive tasks and much more. However, many organisations have been concerned about the security of data when using publicly available conversational AI tools. At EY we believe in the transformative power of AI to assist organisations and individuals and we are enabling our people to harness the power of generative AI. Secure by design, EYQ will support our people as a conversational AI assistant — enabling them to ask better questions, engage in brainstorming and much more.”

EY will also roll out bespoke AI learning and development for EY people, including the responsible use of AI, building on the extensive AI, data and analytics learning badge curriculum and credentials introduced in 2018, with over 100,000 credentials awarded to date, as well as the EY Tech MBA launched in 2020.

Anchored by AI-powered solutions and services
EY.ai will be underpinned by the EY.ai Confidence Index which leverages industry-leading practices for risk, governance and data management to deliver comprehensive AI evaluation and monitoring. The Index will be complemented by the EY.ai Maturity Model which systematically reviews where an enterprise stands compared to market and industry peers, and the EY.ai Value Accelerator, which helps to prioritize initiatives and solutions for the greatest strategic impact and growth.

EY.ai will also put AI capabilities into the hands of EY teams and 1.5m users globally by embedding generative AI and leading-edge development tools into EY Fabric, the organization’s award-winning global technology backbone that powers 80% of the US$50b EY business. This will help client serving teams to respond faster to global business transformation priorities.

Frank O’Dea concludes “EY.ai reflects the culmination of work and knowledge that the EY organisation has been building for a decade. I am highly confident that a human-centered approach to transformation using AI will empower EY people, enhance the quality of client work and ultimately change our working world for the better.”

To learn more visit ey.ai/ie

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About EY

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Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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