Cloud Managed Services, powered by AIOps

Our Cloud Platform services team are a fundamental part of the service we deliver to our clients. We work in an agile manner to deliver solutions built in a sustainable and tailored fashion, using a broad skillset that allow us to:

• Develop Landing Zone accelerators to assist client cloud platform adoption to occur in a consistent, scalable, and secure manner
• Enable DevOps platform adoption to enable agile capability and improve time to market for features and applications 
• Automate platform delivery to facilitate small iterative changes to occur frequently and to improve efficiency, reduce cost and provide competitive advantage
• Enable a SRE model which facilitates next gen operations, reducing MTTR and facilitating change to happen more frequently and reliably in response to business requirements

Our BizApps, Modern Workplace and Power Platform teams are dedicated to modernising enterprise technologies to support business transactions in the digital world. They achieve this by:

• Automating and accelerating time-consuming manual business process execution
• Enabling digital worker productivity from anywhere at any time and on any device
• Creating a culture of knowledge capture, curation and sharing to promote reuse of company intellectual capital
• Providing centralised visibility into key organisational data
• Enabling a modern workplace and defining the required strategy, governance and operating models
• Developing applications using the M365 application stack

Our EY OpsChain teams support the complete business lifecycle. Our solutions include: 

• EY OpsChain Contract Manager: Engage in a procurement workflow by issuing request for quotes, contracts, purchase orders and invoices across a network of trusted business partners
• EY Blockchain Analyser: Smart Contract & Token Review — Review the underlying code of smart contracts to increase confidence in blockchain-enabled transactions
• EY Blockchain Analyser: Tax calculator — Upload transactions to download a Form 8949, which is used to calculate capital gains for US tax returns
• EY OpsChain Traceability: Improve traceability and transparency across the supply chain through the use of notarisation and tokenisation
• EY Blockchain Analyser: Reconciler – Bulk-reconcile on-chain and off-chain data to identify matches and mismatches of transactions

• Cloud Risk Review & Compliance: EY Ireland offers a unique AIOps powered cloud risk review capability. These services enable the detection and prevention of security risks, reducing downtime, improving service availability and compliance. EY leverages AIOps to gain greater insights into an enterprise’s digital ecosystem, empowering organisations to target areas for cloud investment, realising business objectives more swiftly and with greater ease
• FinOps: EY’s FinOps Managed Service is offered as a core service, covering the day-to-day operations of managing a FinOps Practice with additional services available to support our clients’ capabilities. These include Cost Optimisation, Budgeting & Forecasting, Resource Utilisation, Alerting and Monitoring, Tagging and Proactive Analysis
• Sustainability: EY’s Cloud Sustainability Services, provides end-to-end services to take care of ESG reporting needs. This offering focuses on initially measuring ESG performance and taking a Green-Ops approach to strategically meeting targets. Green-Ops focuses on the operational aspects through which an organisation can optimise their ESG posture (including carbon footprint)

• Service Desk: Providing operational continuity with end-user support across a range of services including multi-tiered levels of support for cloud-hosted applications and services
• Platform Support: Providing proactive management and maintenance of cloud and hybrid infrastructure and services
• Modern Workplace: Delivering an up-to-date, secure and stable workplace offerings utilising Microsoft 365 services including Identity, Devices, Apps & Data
• BizApps: Supporting business-critical solutions provided through Microsoft Business Applications within the Power Platform and Dynamics365 ecosystem
• DevSecOps: Accelerating secure application release and deployment cycles with operational management of development pipelines and supporting services
• Integrations: Support our clients on their adoption of different cloud providers and cloud platforms (Iaas, PaaS, SaaS). Our Managed Service Consultants have the skillsets and know how to support and optimise your cloud and hybrid cloud estates

• OpSec: Key practices can protect businesses of any size from cyber-crime, industrial espionage, and other malicious activity. Our service has security baked-in to all activities, which minimises risk of disruption to BAU activities for organisations. This includes identification of critical information, threat & vulnerability analysis, risk assessments, and applying countermeasures
• Proactive Hardening & Remediation: EYs Cloud Risk View provides a single view of controls and compliance across the cloud environment, with additional services provided by our dedicated team to ensure enforcement of findings. This includes identifying & remediating risks to data & resources within an environment, making sure all resources within any estate are configured in-line with industry-leading cybersecurity standards
• Data Loss Prevention & Protection: Use a full suite of methods to protect your data; including sensitivity labels that follow your data in your tenant, controls on how content can be used, automatic detection of sensitive data through trainable classifiers, etc. This protects against both deliberate theft and accidental data loss, meaning organisations are well-protected from the most common sources of data breaches

This method provides a consistent approach for understanding a client's current state environment, assessing the current state to identify pain points and inefficiencies, defining an improved future state, and developing a road map for implementing the desired future state.

This method provides a consistent approach for understanding a client's current state environment, assessing the current state to identify pain points and inefficiencies, defining an improved future state, and developing a road map for implementing the desired future state.

The EY Power Platform Centre of Enablement (CoE) solution consists of leading practices and accelerators that are designed to provide organisations with the tools needed to improve the returns on their Microsoft Power Platform investment and provide guidance to manage the citizen developer experience.

This accelerator provides our approach for helping clients accelerate their cloud migration journey by establishing the centralised center of excellence required to enable cross team coordination, visibility and efficiency.