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Jenny leads our Oceania business to serve our Technology, Media & Entertainment, Telecommunications (TMT), Consumer Products and Retail, Private Equity, Private households, Agribusiness, Professional Services and New Zealand markets. As a customer professional, Jenny works with clients to manage their customer relationships as their most strategic asset to achieve growth.
Before joining EY, Jenny held senior roles in high-profile brand businesses, such as Unilever (UK), Lion and Telstra. This included leading Consumer Segment Marketing, the transition and marketing for the nbn at Telstra, as well as Marketing Director at Pepsi and Lion. In these roles, Jenny developed her expertise in marketing telecommunications, the National Broadband Network (nbn), consumer products, as well as retail and technology industries.
She has chaired the Board of Autism Spectrum Australia (Aspect) and is a Fellow of the Australian Institute of Directors.
Jenny’s latest thinking
The return of consumer confidence in Australia: Are we there yet?
Latest EY Future Consumer Index data shows a ray of light between the dark clouds of Australian consumer attitudes.
31 Oct 2024
Marc L’Huillier
Tune into how consumers feel to navigate the uncertainty
The 14th wave of the Future Consumer Index explores how cost of living pressures affect different aspects of Australian lives and the resulting shifts in behaviour.
17 June 2024
Marc L’Huillier
Why consumer brands must look beyond Black Friday
Wave 13 of the Future Consumer Index explores the downshift in consumer spend and how brands and retailers must look beyond the current sales events to set up for a stronger 2024.
23 Nov 2023
Lisa Nijssen-Smith
How brands can redefine value to connect with customers in tough economic times
Australians are increasingly worried about the future and it weighs heavily on their spend behavior. How do brands respond?
21 June 2023
Marc L’Huillier