Financial Services

We can help you stay focused on the future of financial services - one that is stronger, fairer and more sustainable.

Now more than ever, as we plan for a post-COVID-19 world, financial services will need to harness the power of technology to transform and grow, while meeting future customer expectations.

Our strength lies in the proven power of our people and technology, and the possibilities that arise when they converge to reframe the future. Our deep sector knowledge combined with a holistic point of view delivers true value from strategy through to implementation. Whether your business challenge is simple or complex, small or large, we can be trusted to deliver solutions that work - today and tomorrow.

We are helping clients build stronger and more sustainable financial services. It’s how we play part in building a better working world.


Our latest thinking

Five ways banking CROs are increasing agility

The EY/IIF bank risk management survey highlights the need for increased agility against diversifying risks. Find out more.

18 Feb 2025 Nigel Moden + 2

What to expect from global financial services regulation in 2025

In this webcast, panelists discuss 2025 regulatory direction and how to prepare. Learn more.

12 Feb 2025 | your local time

The Better Finance podcast

Myles Corson explores the role of finance in the business world, and how it could continue to evolve with the adoption of new technology and procedures.

Australian AI Sentiment Report: Presenting the Australian nation’s view on AI

How are everyday Australians feeling about AI? And what does this mean for the organisations they rely on for everyday goods and services?

14 Nov 2024

The future of treasury services and the opportunity for banks

Learn more about the latest Voice of the Treasurer research and the opportunities for banks.

15 Nov 2024

Why financial crime prevention is a crucial battle for banks today

In this episode, industry leaders dive into the societal impact of financial crime and the innovative strategies being employed to combat it. Learn more.

18 Oct 2024 17m 3s

How banks can develop a winning strategy in cross-border payments

Our global payment leaders reveal strategies for banks to thrive in the dynamic, global cross-border payments market. Download the report.

14 Oct 2024 Sanjeev Chatrath + 2

How will GenAI shape tax and finance transformation?

GenAI may help tax and finance functions struggling with cost, talent and regulatory pressures. Transforming operating models can help integrate it.

09 Oct 2024 EY Global

Sustainability questions for Australian FI boards

5 sustainability questions Australian financial institution board members should be asking

12 Sept 2024 Lara Gaede

How can a strategic transformation mindset unlock long-term value?

Confident CEOs embrace corporate transformation mindset, using M&A and technology to navigate challenges and create long-term value. Read more.

21 Jan 2025 Andrea Guerzoni + 2

How GenAI is transforming operations in APAC banks

In this episode, industry leaders discuss how banks can use GenAI to enhance customer service, streamline operations and stay ahead of fraud. Learn more.

17 May 2024 16m 13s

How artificial intelligence is transforming financial services

At EY, we bring together deep business insights, industry knowledge and a strategic ecosystem to help you embrace the opportunities presented by generative AI. In this video series for Australia and New Zealand financial services, some of our AI practitioners discuss how you can reimagine every aspect of your business.

21 Feb 2024

How government can keep Australian fintechs powering the economy

The eighth EY FinTech Australia Census finds the sector needing new focus to continue to drive economic growth and remain a world leader.

29 Nov 2023 Malia Forner + 1

EY Nexus: business transformation platform for financial services

EY Nexus, a transformative platform, accelerates innovation, unlocks value in your ecosystem, and powers frictionless business.

07 Sept 2023

Artificial Intelligence

We help businesses build their own automation capabilities to improve governance, reduce costs and help create long-term value.

16 Nov 2023

Five priorities for harnessing the power of GenAI in banking

For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.

28 Nov 2023 Jan Bellens + 1

How banks are staking a claim in the embedded finance ecosystem

Finance in the experience age heralds a new era for customers and banks alike, with embedded finance the key to success. Learn more.

05 June 2023 EY Global

How should Asia-Pacific banks push the frontiers of transformation?

Current thinking around innovative transformation and how regional institutions are futureproofing themselves for success.

12 Sept 2023 Andrew Gilder + 2

How COP28 can inspire meaningful climate action

This episode explores the upcoming COP28 and the first-ever Global Stocktake to assess climate change progress across the world. Listen now.

16 Nov 2023 26m

How Australia’s financial institutions are approaching CPS 230 on Operational Risk and Resilience

In August 2023, 400 FS leaders joined an EY webcast to discuss how Australian institutions are tackling CPS 230 compliance.

07 Sept 2023 Rody Posthuma

How can the net zero transition create a nature-positive advantage?

Explore how Australia’s net zero goals could support a nature positive economy, biodiversity conservation, environmental protection and sustainability.

22 Nov 2023 Dr. Steve Hatfield-Dodds + 1

Major Australian banks’ 2023 full-year results: the hunt for growth

The Australian major banks have posted strong full-year earnings. Despite highly competitive pricing during the year, cash rate rises flowed through to higher revenues and expanded net interest margins. The increased earnings also underpinned improved return on equity (ROE) for the banks.

13 Nov 2023

EY Financial Services Law Webcast Series - October 2023

In this webcast, our EY Panellists discussed recent legal and regulatory developments impacting financial services professionals, with a particular focus on climate change and sustainability.

25 Oct 2023 | your local time

How can Asia-Pacific banks attract Gen Z to be future banking leaders?

Attracting Gen Z talent toward future leadership roles in Asia-Pacific banks – here are two approaches that leadership should consider.

20 Nov 2023 Soumee De + 1

How CROs can navigate a changing banking landscape in Asia-Pacific

In this episode, we seek to prioritize the biggest risks facing the Asia-Pacific banking industry today. Learn more.

15 May 2023 25m 25s

EY Financial Services Law Webcast 2023

At the first virtual event in our Financial Services Law Webcast Series for 2023, our EY specialists discuss recent legal and regulatory developments impacting financial services professionals.

02 May 2023 | your local time

How to strengthen cyber resilience in Asia-Pacific banks

In this episode, we explore the role of cyber resilience as a critical strategic priority for Asia-Pacific banks. Learn more.

14 July 2023 27m 1s

How banking on Gen Z talent will make or break the future of banking

To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.

10 July 2023 Jan Bellens + 3

Major Australian banks’ 2023 half-year results: Walking the tightrope

The Australian major banks delivered positive half-year results, with higher earnings pushing up return on equity. Cash rate rises drove higher revenues and net interest margin expansion, and a resilient Australian economy continued to support credit growth and credit quality.

08 May 2023

If transformation needs to be bold, do banks have the right tools for success?

EY discussions with banking transformation leaders across the globe uncover six recommendations for overhauling organizational change. Learn more.

10 Jan 2023 Jan Bellens + 4

How the rise of PayTech is reshaping the payments landscape

PayTech’s relentless disruption of the payments landscape means that only PSPs that offer value beyond payments can compete. Learn more.

21 Oct 2022 Alla Gancz + 4


    Explore our case studies

    How a global FinTech captured growth in the SME segment

    A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

    14 Sept 2023 Matt Cox + 2

    Transforming a private bank for customer centricity and innovation

    EY teams helped a leading private bank blend a high-touch and high-tech visionary approach. Learn more in this case study.

    21 July 2023 Mike Lee + 2

    How privacy and consent built customer trust for a financial institution

    EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

    01 Mar 2023 David Deane + 4

    Using AI to improve a bank’s agent effectiveness

    Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

    17 Jan 2023

    How the last financial crisis has driven improved resilience of banks

    Banking insolvencies during the 2008 financial crisis highlighted areas that needed strengthening in the wider banking regulatory framework. Learn more.

    12 Apr 2021 Simon Edel + 2

    How to transform product development to outperform the competition

    EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.

    01 Sept 2020 Ryan Battles + 3

    Why real-time customer journey curation is the future of banking

    EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.

    26 Aug 2020 Nigel Moden + 4

    How technology is reducing trade finance risk and compliance costs

    EY’s Trade Risk Analytics Compliance Kit helps global banks to combine analytics with risk management to increase automation.

    29 July 2020 Andrew Gilder + 1

    How a new technology platform is helping banks go digital

    The EY Impresto platform is a mobile-first, AI-optimized tool for addressing some of banks’ biggest challenges.

    30 Jan 2020 EY Global

      Ecosystems in Financial Services

      Explore how harnessing the power of digital ecosystems can make finance effortless and create value for all stakeholders.



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