EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Banking & Capital Markets
The bank of the future will integrate disruptive technologies with an ecosystem of partners to transform their business and achieve growth.
Disruption is creating opportunities and challenges for global banks. While the risk and regulatory protection agenda remains a major focus, banks must also address financial performance and heightened customer and investor expectations, as they reshape and optimize operational and business models to deliver sustainable returns. Innovation and business-led transformation will be critical for future growth. To remain competitive and relevant, every bank must embrace disruption and strategically build a better ecosystem — not a bigger bank.
Our worldwide team of industry-focused assurance, tax, transaction and consulting professionals integrates sector knowledge and technical experience. We work with clients to navigate digital innovation, new business models and ecosystem partnerships, helping banks become the nimble, responsive organizations that customers demand.
How EY can help
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EY teams can help solve the most complex workforce challenges in banks of all sizes and operating models. Find out how.
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EY consumer banking and wealth technology solutions are designed to drive operational excellence and profitable growth. Learn more.
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EY-Parthenon banking and capital markets strategy consultants help C-suite devise plans for future value creation. Learn more.
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EY sustainable finance teams helps financial services companies define sustainability goals that create value and make a measurable difference. Learn more.
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Discover how EY teams work with startup and scale-up FinTech companies and financial institutions to innovate and transform for growth.
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The EY Transaction Reporting Advanced Data Analytics platform helps firms meet trade and transaction reporting and control requirements. Learn more.
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Tax and Finance Operate (TFO) helps banks reimagine their tax and finance function and co-source select activities. Learn more.
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The EY Regulatory Compliance Manager can help you digitally manage compliance efficiently and effectively within a shifting regulatory landscape.
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EY cost transformation teams help banks to optimize profits and fund transformation. Find out more.
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Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.
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EY helps global institutions prepare for the imminent transition away from Interbank Offered Rates (IBORs) to Alternate Reference Rates (ARRs). We also play a leading role in supporting regulators, trade associations and others to increase awareness and education.
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Our services help in identifying suspicious financial activity and improving the efficiency of your AML processes.
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The EY solution identifies true hits, reduces false positives and prioritizes investigation and disposition of alerts.
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Our KYC solutions help firms achieve automated operating efficiencies and a high quality customer experience.
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Unlock the advantages of the digital era to harness innovation, drive operational efficiencies and grow your business.
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Our skilled teams, operational efficiencies enabled by innovative technology and flexible global delivery service centers can help you manage financial crime risk in a cost-effective, sustainable way.
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Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.
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Our open banking professionals can help your business maintain a trusted and secure open banking ecosystem while managing its risks. Learn more.
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Our Global Regulatory Network, consisting of former regulators and bankers from the Americas, Asia and Europe, provides strategic insights on financial regulation that helps clients adapt to the changing regulatory landscape.
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A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.
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Utilizing technology, EY teams can help you make better-informed decisions faster about third parties. We examine risk from every angle and provide you with the insights you need to identify the partners that will create better long-term value for your business.
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Our latest thinking
Three ways to unleash the power of people in banking transformation
Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.
17 Mar 2023
Jan Bellens
How banks are staking a claim in the embedded finance ecosystem
Finance in the experience age heralds a new era for customers and banks alike, with embedded finance the key to success. Learn more.
05 Jun 2023
EY Global
Five ways to commit to customer centricity in banking transformation
An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.
28 Feb 2023
Jan Bellens
8 areas of change for financial services regulatory policy in 2023
The EY 2023 Global financial services regulatory outlook highlights eight areas where policies are changing within the context of increased regulation. Read more.
18 Jan 2023
Christopher Woolard CBE
If transformation needs to be bold, do banks have the right tools for success?
EY discussions with banking transformation leaders across the globe uncover six recommendations for overhauling organizational change. Learn more.
10 Jan 2023
Jan Bellens
How banking on Gen Z talent will make or break the future of banking
To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.
10 Jul 2023
Jan Bellens
Explore our case studies
How privacy and consent built customer trust for a financial institution
EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.
01 Mar 2023
David Deane
Using AI to improve a bank’s agent effectiveness
Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.
17 Jan 2023
Case study: How smart technology helped Fiserv accelerate M&A strategy
Multi-billion-dollar mergers are fraught with complexity, but smart digital platforms can accelerate your deal strategy from design to delivery. Learn more.
30 Mar 2022
EY Global
How tax managed services can accelerate banks’ transformation programs
Managed services are an alternative way for a bank’s tax and finance function to meet risk and governance responsibilities effectively.
17 May 2021
Using AI to augment pricing intelligence for banks
How an AI-powered digital tool, Smart Advisor (SA), helped one bank deliver better client service while maximizing value creation.
27 Dec 2023
Matt Cox
How digital transformation is redesigning trade finance
Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.
30 Oct 2020
Andrew Gilder
How to transform product development to outperform the competition
EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.
01 Sep 2020
Ryan Battles
What banks can learn from tech companies on sales force transformation
The EY team helped a Fintech company remodel its sales operations, uncovering many lessons for banks with sales function inefficiencies.
21 Sep 2020
Juan Carlos Lopez
Why real-time customer journey curation is the future of banking
EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.
26 Aug 2020
Nigel Moden
How technology is reducing trade finance risk and compliance costs
EY’s Trade Risk Analytics Compliance Kit helps global banks to combine analytics with risk management to increase automation.
29 Jul 2020
Andrew Gilder
How the right conversations can empower finance transformation strategies
Companies need more open dialog about how to effectively implement new technology. Finding the headspace for these conversations is key.
29 May 2023
Janine Donelly
How a prudent cost reduction strategy proved integral to a bank’s growth opportunity
We helped a leading global retail bank design a cost transformation strategy that delivered results.
20 Aug 2020
Jan Bellens
Is your back-office holding your business back?
Back-office operations must be capable of supporting evolving product development to help meet a business’s growth ambitions.
22 Sep 2020
EY Global
How the world’s first behavioral bank is focusing on customer needs
Improving customers’ financial health required a bold, new approach to building the world’s first behavioral bank.
16 Sep 2019
Jay Pather
How Cognitive Investigator is taking a bite out of financial crime
Discover how EY teams helped a global bank implement advanced technologies to improve quality and consistency as they fight financial crime.
15 May 2019
Jake Jacobson