New Queen Bee Enabled Sustainability Transition (QUEST) program launched to support SingPost’s suppliers with sustainability efforts

The Queen Bee Enabled Sustainability Transition (QUEST) program will enable SingPost’s local small- and medium-sized enterprise (SME) suppliers on their sustainability journey.

The Singapore Business Federation (SBF), in partnership with Singapore Post (SingPost), Ernst & Young LLP (EY) and OCBC Bank, has launched a Queen Bee Enabled Sustainability Transition (QUEST) program to enable SingPost’s local small- and medium-sized enterprise (SME) suppliers on their sustainability journey. The program was unveiled today through a Memorandum of Understanding (MoU) signed by all four organizations. This was witnessed by Ms Low Yen Ling, Senior Minister of State, Ministry of Trade and Industry and Ministry of Culture, Community and Youth at SBF’s Future-Ready Businesses (FRB) Spotlight visit at SingPost Centre.

All listed companies in Singapore will be required to make climate-related disclosures starting from the financial year (FY) commencing on or after 1 January 2025. Large non-listed companies – defined as having annual revenues of at least S$1 billion and total assets of at least S$500 million – will be required to do so starting from the FY commencing on or after 1 January 2027. Such disclosures must comply with local reporting standards that align with the International Sustainability Standards Board (ISSB), a global authority for accounting standards.

The QUEST program is tailored to address the critical gap between the growing expectations of larger companies and the current lack of expertise amongst their suppliers to deliver credible and accurate carbon emissions data necessary for climate reporting.

Mr. Kok Ping Soon, Chief Executive Officer of SBF, said, “SBF is dedicated to adopt a proactive approach to empower SMEs in elevating their sustainability efforts and enhancing their market competitiveness. This MoU underscores the critical role of large procurers in enabling our SMEs to be sustainability ready. We are delighted to partner with SingPost, EY, and OCBC to help SingPost’s suppliers to embed decarbonization practices into their core strategies. Together, we can cultivate a resilient and sustainable business ecosystem in Singapore that is well-equipped to seize new opportunities in the sustainability transition.”

SingPost is the first logistics provider in Singapore to participate in the QUEST program. In alignment with its sustainability goals, SingPost has enhanced its procurement criteria to include sustainability requirements for their supply chain partners. As one of the leading sustainability leaders in the logistics industry, the program fosters a network of environmentally responsible suppliers, presenting new opportunities that sustainability offers.

Through this program, SingPost, with the MoU partners, will engage with SMEs in its supply chain, facilitating an ecosystem of support that will provide know-how to participating suppliers on environmental, social and governance (ESG) requirements that both local and international companies are increasingly putting in place as a basis to procure products and services. Through expert-led workshops, SME suppliers will develop their Scope 1 and 2 carbon inventory as well as identify and implement effective decarbonization strategies. SMEs will also get the opportunity to network with various industry peers and leaders, receive expert guidance on sustainability practices, and align themselves with evolving market demands, potentially boosting their competitiveness.

Ms. Michelle Lee, Chief Sustainability Officer of SingPost said, “We recognize that SMEs juggle numerous pressing concerns in their daily operations. While sustainability, particularly Scope 1 and 2 reporting, may not currently be a top priority for many, it is rapidly becoming essential. As major corporations and listed companies in Singapore and internationally begin to focus on Scope 3 reporting, these sustainability standards are evolving into a fundamental business and regulatory requirement. Embracing these practices is crucial for SMEs to maintain their long-term viability and competitiveness in an increasingly sustainability conscious business landscape.”

EY, a global professional services organization, plays a critical role in this collaboration as they helped develop a sector-agnostic program to guide SMEs in measuring and managing their greenhouse gas emissions. The program provides valuable insights into preparing SMEs to manage the evolving green procurement criteria and supplier codes of conduct by large listed or multinational corporations. Through structured training sessions and tailored strategies, participants would gain practical skills to implement decarbonization strategies within their organizations, meet regulatory requirements and achieve their decarbonization goals.

Mr. Praveen Tekchandani, Singapore Climate Change and Sustainability Services Leader and Partner of Ernst & Young LLP said, "We are excited to support the QUEST program and combine our deep sustainability knowledge and practical understanding of business challenges to support SMEs in their decarbonization journeys. Leveraging our experience at the EY Center for Sustainable Supply Chains, where we have helped organizations across sectors to innovate new practices and improve existing ones to create business value through sustainability, we look forward to working with the SME participants to access the right technology, tools and resources to measure, report, and improve their environmental and social impact.”

Last but not least, OCBC’s involvement brings crucial financial backing needed by SMEs to implement their decarbonization strategies. Building on its strong track record of supporting Singapore SMEs in their sustainability journeys, the Bank will provide participating SMEs with knowledge and access to sustainable financing options, enabling them to invest in decarbonization technologies and practices.

Mr. Tan Teck Long, Head of Global Wholesale Banking of OCBC said, "We are committed to support SMEs with innovative financial solutions and suitable advisory services that help them drive sustainable development in Singapore and the region. In the three years since we launched our OCBC SME Sustainable Finance framework, we have financed well over a thousand SMEs in Asia with green and sustainability-linked loans across several industries. We have also worked with various partners over the years to deliver digital and industry-based innovations that empower SMEs to measure and report their carbon emissions, a crucial first step in their decarbonization journey. We are therefore pleased to collaborate with SBF, SingPost and EY on this program to enable SMEs to achieve their decarbonization goals and future-proof their businesses.”

The QUEST program, supported by Enterprise Singapore, is expected to include approximately 25 of SingPost’s SME suppliers in its first cohort, with potential for expansion based on participants’ feedback.

SBF Future-Ready Businesses Spotlight (FRB)
The FRB Spotlight visit to SingPost Centre showcased the company’s approach to sustainability and its various decarbonization pathways, including its electric vehicle fleet, use of sustainable packaging, internal carbon pricing implementation to influence procurement decisions and increasing solar implementation at its facilities. SingPost’s recent recognition at the World Post and Parcel Awards 2023, where it clinched awards for ‘Best Innovation Strategy’ and ‘Commitment to Sustainability,’ underscores how innovation and sustainability can be harnessed to create value.

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About Singapore Business Federation 

As the apex business chamber, the Singapore Business Federation (SBF) champions the interests of the business community in Singapore in trade, investment and industrial relations. Nationally, SBF acts as the bridge between the government and businesses in Singapore to create a conducive business environment. Internationally, SBF represents the business community in bilateral, regional and multilateral fora for the purpose of trade expansion and business networking.

For more information, please visit: www.sbf.org.sg

About Singapore Post Limited (SingPost)

Singapore Post (SingPost) is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 13 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet.

About EY

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This news release has been issued by Ernst & Young LLP, a member of the global EY organisation.

About OCBC

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is one of the world’s most highly-rated banks, with Aa1 by Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC is the second largest financial services group in Southeast Asia by assets. The Group offers a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Its insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the leading asset management companies in Southeast Asia. Its brokerage subsidiary, OCBC Securities, is one of the leading securities firms in Singapore.

The Group’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has close to 420 branches and representative offices in 19 countries and regions.

For more information, please visit www.ocbc.com.