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Julie is the Lead Analyst in the EY Global Government & Infrastructure team. She creates insights on current and emerging trends and leads the sector’s thought leadership program.
Prior to joining EY, she worked as Director of Research in the public sector institute of a global professional services organization, and as a Policy Fellow in Innovation at a leading global academic health institute.
She has researched and written many thought leadership studies on public service policymaking, delivery and governance across a diverse range of policy areas.
Julie earned an MA in Economics from the University of Aberdeen. She is a Fellow of the Royal Society of Arts, Manufactures and Commerce (RSA).
How Julie is building a better working world
Julie provides leading sector insights to help government departments and public sector agencies understand their rapidly-changing operating environment, transform the way they work, and help deliver on their core purpose - better social and economic outcomes for citizens and communities. She is interested in the changing role of the citizen in the transformative age and the implications for how governments will plan and provide services in the future.
Julie's latest thinking
Top 10 risks for the government and public sector in 2025
The risk landscape for governments is complex and interconnected. Discover the top 10 risks and how mitigating them will build trust and prove value.
13 Jan 2025
Catherine Friday
Meet the Diligent Strivers, one of the personas created from our Connected Citizens research.
19 Jun 2023
Arnauld Bertrand
Meet the Capable Achievers, one of the personas created from our Connected Citizens research.
19 Jun 2023
Arnauld Bertrand
Meet the Aspirational Technophiles
Learn what these digital natives think about digital government and how they can be an ally in the development of online public services.
19 Jun 2023
Arnauld Bertrand
Life is difficult for the Struggling Providers and they are at the greatest risk of social and digital exclusion.
19 Jun 2023
Arnauld Bertrand
Meet the Passive Outsiders, one of the personas created from our Connected Citizens research.
19 Jun 2023
Arnauld Bertrand
Meet the Tech Skeptics, one of the personas created from our Connected Citizens research.
19 Jun 2023
Arnauld Bertrand
Meet the Privacy Defenders, one of the personas created from our Connected Citizens research.
19 Jun 2023
Arnauld Bertrand
How can digital government connect citizens without leaving the disconnected behind?
New data sheds light on citizens’ relationships with technology and the implications for digital government.
19 Jun 2023
Arnauld Bertrand
Six actions to help governments achieve data centricity
Backed by emerging technologies, governments must act now to develop a data-centric approach that helps deliver long-term value. Find out how.
01 Dec 2022
Arnauld Bertrand
How governments can foster a digital culture
A new breed of digital leaders can inspire change in public sector workplaces, prioritizing innovation and a rewarding employee experience. Learn more.
11 Oct 2022
Arnauld Bertrand
Government planning for a future-fit, digital workforce
To deliver a better future citizen experience, governments need a dynamic model to plan for and access the right people and skills. Learn more.
11 Oct 2022
Arnauld Bertrand
How can government workers and technology align to serve future citizens
Putting humans at the center of workforce transformation efforts will help governments deliver the benefits of digitalization. Learn more.
11 Oct 2022
Arnauld Bertrand
The CEO Imperative: How can policymakers help you weather today’s geopolitical storms?
Global disruption has been intensified by the war in Ukraine, find out how companies can work with governments as they address critical policy dilemmas.
08 Jun 2022
Catherine Friday
Six ways that governments can drive the green transition
These six government priorities can help accelerate the evolution to a green, net-zero future.
13 May 2022
Catherine Friday
Will governments return to the past or nurture a digital future?
The public sector has rapidly adopted digital technologies in recent years. Learn how governments can maintain this momentum.
16 Feb 2021
Arnauld Bertrand