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Financial Services, EMEIA
Welcome to the home of EY Financial Services, EMEIA. Here you can explore our latest thinking, why we are different and how we can help you.
At EY Financial Services, we share a single focus – to build a better financial services industry, one that is stronger, fairer and more sustainable.
Now more than ever, as we plan for a post-COVID-19 world, financial services companies will need to harness the power of technology to transform their operations at scale and speed, to provide the products and services the customer of the future will demand.
The strength of our EY teams lies in the power of our people and technology, and the possibilities that arise when they converge to reframe the future. With extensive knowledge in financial services transformation, we are driving innovation with risk and regulation insight. Helping companies become stronger and more sustainable.
This is how our EY professionals are helping to build long-term value for our financial services clients. It’s how we play our part in building a better working world.
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- Tech transformation
- Sustainability
- Cross-sector
- Banking & Capital Markets
- Insurance
- Wealth & Asset Management
All articles
How European banks compare on readiness for EU payments regulations
Facing EU financial regulation changes for PSR, PSD3 and FIDA, banks must enhance data sharing, compliance, and adopt faster payment methods. Learn more.
Why FiDA will unleash change across European financial services
Discover how the FiDA data regulation will transform financial services across Europe by 2027, and why firms must address new data-sharing rules.
How banks can prepare for the digital euro using four hypotheses
Explore how banks can prepare for the digital euro with strategic insights and key steps for successful integration by 2028. Gain a competitive advantage.
How to revolutionize the insurance value chain with generative AI
Prioritizing the right use cases and establishing key capabilities will promote innovation and efficiency across the value chain. Learn more.
How PSD3 and PSR will shape trends in EU financial services
Explore impacts of the PSD3 and PSR on EU financial services on compliance and opportunities.
How to navigate the US$18t wealth management challenge
Wealth managers must shift the narrative to ride the breaking inheritance wave – and avoid running aground. Learn more.
Five priorities for winning with GenAI in wealth and asset management
Wealth and asset managers have the opportunity to reimagine their business models and transform their operations with GenAI.
Top 10 resolutions for wealth and asset management success in 2024
Wealth and asset management firms should aim to be “the best versions of themselves” in what promises to be another challenging year. Read more.
How financial firms can prepare for the 2024 regulatory landscape
Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.
How progress in TCFD disclosures can advance climate reporting
Read the findings of our global FS survey exploring how financial institution's nature-related disclosures align with the TNFD final recommendations.
How FIs are faring with the finalized TNFD recommendations
Read the findings of our global FS survey exploring how financial institution's nature-related disclosures align with the TNFD final recommendations.
How to accelerate transition finance for net zero
Learn why FIs need to operate iteratively to effect transition finance at pace and scale in a complex ecosystem.
How insurers can prepare to win in a high-volatility market
Developing capabilities, operational resilience and insurance digitization, push insurers to grow in uncertain times. Read more.
How insurers can realize value through digital transformation
With new cloud-based technology platforms and the right talent, insurers can promote ongoing innovation and generate sustainable value. Read more.
Why financial institutions should transform tax and finance functions
EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.
How Europe’s FS leaders are approaching generative AI adoption
Discover how financial services leaders are approaching generative AI adoption.
How SME lenders can build next-generation credit decisioning
Discover the key factors and design principles for a framework that improves speed, quality, and customer experience.
Digital and tech transformation
The CFO Imperative: How do you transform data into insight?
Finance leaders should accelerate an enhanced approach to environmental, social and governance (ESG) reporting. Find out more.
How can banks transform for a new generation of customers?
EY’s consumer banking survey reveals how banks need to transform to meet rising customer expectations. Find out more.
How to build an inclusive leader mindset and culture
Financial services firms are embedding the power of more inclusive leadership as part of their growth strategies. Learn more.
What unseen megatrends will shape your transformation?
Managing long-term risk is more critical than ever, yet often overlooked. Discover what you may be missing.
Why digital, ecosystem-enabled banking transformation is the way forward
Banks need to act to improve revenues and profitability, enhance customer experience and secure a bold strategic positioning in the market.
Sustainability
How progress in TCFD disclosures can advance climate reporting
Read the findings of our global FS survey exploring how financial institution's nature-related disclosures align with the TNFD final recommendations.
How FIs are faring with the finalized TNFD recommendations
Read the findings of our global FS survey exploring how financial institution's nature-related disclosures align with the TNFD final recommendations.
How to accelerate transition finance for net zero
Learn why FIs need to operate iteratively to effect transition finance at pace and scale in a complex ecosystem.
Why should financial institutions be on a mission to reduce emissions?
Accelerating decarbonization is urgent. Learn why private sector institutions must play a key role in addressing the current shortfalls in climate finance.
How ESG data markets have evolved for financial services
The need for ESG data from financial services organizations is increasing rapidly, and ESG data markets are evolving to meet the demand. Learn more.
How data can support financial services when assessing nature impact
How can financial institutions start assessing their exposure to nature when market data is still evolving? Read more.
Cross-sector
Why financial institutions should transform tax and finance functions
EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.
How Europe’s FS leaders are approaching generative AI adoption
Discover how financial services leaders are approaching generative AI adoption.
How European financial firms can better manage volatility risk
For financial institutions (FIs), managing short and long-term volatility risks across strategy and operations will be key to their success. Read more.
Why transition pathways are critical to net-zero success
Sector-specific transition pathways are critical to the financial industry’s ability to turn climate ambition into climate action. Learn more.
Four steps financial institutions can take on the path to net zero
Innovative decarbonization strategies linked to clients’ transition pathways are becoming vital to success. Learn more.
How financial services can mobilize capital to deliver net zero
Learn how financial services firms can mobilize the capital flows needed to deliver net zero.
Banking & Capital Markets
Why first impressions count when redefining client onboarding for banks
Learn how banks can make onboarding both efficient for customers and effective in safeguarding against financial crime and other risks.
How European banks compare on readiness for EU payments regulations
Facing EU financial regulation changes for PSR, PSD3 and FIDA, banks must enhance data sharing, compliance, and adopt faster payment methods. Learn more.
Why FiDA will unleash change across European financial services
Discover how the FiDA data regulation will transform financial services across Europe by 2027, and why firms must address new data-sharing rules.
How banks can prepare for the digital euro using four hypotheses
Explore how banks can prepare for the digital euro with strategic insights and key steps for successful integration by 2028. Gain a competitive advantage.
How PSD3 and PSR will shape trends in EU financial services
Explore impacts of the PSD3 and PSR on EU financial services on compliance and opportunities.
How financial firms can prepare for the 2024 regulatory landscape
Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.
Four enablers for harnessing the power of PayTech
Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.
How SME lenders can build next-generation credit decisioning
Discover the key factors and design principles for a framework that improves speed, quality, and customer experience.
Why European banks must obsess over customer experience to compete
Discover how customer centricity in banking helps identify customer challenges to derive solutions and improve customer experience in banking operations.
As the Basel deadline nears, are banks up for the challenge?
EY survey shows wide disparities in readiness and approach to Basel 3 Reforms as regulators increase scrutiny following bank failures. Discover more.
Why enhancing banks’ controls needs to be priority for the COO
Bank COOs need to optimize controls to improve customer experience, simplify end-to-end, reduce cost and accelerate transformation. Learn more.
Insurance
How to revolutionize the insurance value chain with generative AI
Prioritizing the right use cases and establishing key capabilities will promote innovation and efficiency across the value chain. Learn more.
How insurers can realize value through digital transformation
With new cloud-based technology platforms and the right talent, insurers can promote ongoing innovation and generate sustainable value. Read more.
How insurers can prepare to win in a high-volatility market
Developing capabilities, operational resilience and insurance digitization, push insurers to grow in uncertain times. Read more.
Nine customer types defining the next wave of insurance
Shifting consumer needs are an invitation for insurers to innovate in pursuit of growth and to stay ahead of new competitive threats. Read more.
Insurance ecosystems: six steps to set and execute the right strategy
Early adopters of ecosystems in insurance demonstrate how to create near-term value and build a foundation for long-term success. Learn more.
How insurance CFOs can embed ESG into finance and the wider business
The sustainable finance for insurance CFOs publication outlines the key ESG considerations for the finance function and its broader role beyond reporting.
Ecosystems in insurance: what winners do differently
Ecosystems have changed the competitive stakes for insurers, raising significant risks for laggards and compelling opportunities for leaders. Learn more.
Wealth & Asset Management
How to navigate the US$18t wealth management challenge
Wealth managers must shift the narrative to ride the breaking inheritance wave – and avoid running aground. Learn more.
Five priorities for winning with GenAI in wealth and asset management
Wealth and asset managers have the opportunity to reimagine their business models and transform their operations with GenAI.
Top 10 resolutions for wealth and asset management success in 2024
Wealth and asset management firms should aim to be “the best versions of themselves” in what promises to be another challenging year. Read more.
Are you reframing the future of asset management or is it reframing you?
AI can help unlock the transformational change that asset managers need to remain relevant in a radically different future. Learn more.
How will wealth managers deliver personal service in a virtual world?
The 2023 EY Global Wealth Research Report imagines the next generation of hybrid engagement. How can wealth managers harness the potential benefits?
How can today’s millennial investors drive tomorrow’s business growth?
The 2023 EY Global Wealth Research shines a light on unique features of younger investors. How can wealth managers build trust with this vital group?
How wealth managers can secure assets in flux
Learn how asset movement creates opportunities for wealth managers.
Six ways asset managers can prepare for an uncertain future
Taking decisive steps to stand out and succeed in a fast-changing world. Learn more.
How will you reframe the future of advice if today’s client is changing?
Find out how wealth managers and private banks can enhance their clients’ lives using a blend of people and technology to deliver personalized advice.
Case studies
How a PE-backed insurer is transforming its digital contact center
A UK PE-backed insurer is pioneering the use of GenAI to enhance customer experience and journeys whilst streamlining costs. Learn more.
How a Nordic insurance company automated claims processing
A Nordic insurer increased its operational efficiency and improved customer experience using automation. Learn more in this case study.
How a new technology platform can help banks unlock financing for SMEs
The Cashbot platform offers banks an online invoice finance solution for SME clients.
How a global FinTech captured growth in the SME segment
A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.
Transforming a private bank for customer centricity and innovation
EY teams helped a leading private bank blend a high-touch and high-tech visionary approach. Learn more in this case study.
How a digital platform can transform an insurer’s customer experience
Learn how EY teams helped French insurer MACIF implement a service center to create a seamless customer experience across all channels.
The Metaverse revolution: how banks can tap into a $860 billion market
Banks and financial institutions should explore opportunities in this rapidly growing immersive world or risk being left behind. Learn more.
Driving customer engagement for a direct-to-consumer insurance company
EY Yello helps a single-platform insurance business to create the right social media strategy and brand image across markets. Learn more in this case study.
How an established insurance company became digital-first
UK insurer Hastings DIRECT wanted to rewrite the rules of its category by offering a seamless digital customer experience. Learn more about this case study.
See more, spend less: How to make the most out of your legal function
EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.
How banks can fight tax crime, be compliant and reduce costs parallelly
EY teams helped a global bank develop an automated solution for addressing compliance with customer tax regulations. Learn more.
How intelligent automation can empower employees to drive greater value
A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.
How banks can maximize long-term value by minimizing third-party risk
Working with third parties is necessary but can be risky. EY helped a client understand these risks and transform their risk management model. Learn more.
How wealth managers transform service models efficiently
EY helped a global wealth manager create innovative services and initiate a digital transformation to support its client-first ambition. Learn more.
Why human-centered thinking proved transformative for a global bank
EY’s human-centered approach helped improve customer experience while ensuring multi-market regulatory compliance.
How technology fights FinCrime while enhancing regulatory compliance
EY enabled a large global bank to lead the fight against FinCrime in a way that also helped it improve efficiency and increase compliance. Find out more.
Transforming legacy systems to unlock long-term value
EY helped an APAC stock exchange use Intelligent Automation (IA) to achieve efficiency, scalability and a culture of innovation. Learn more.
How EY can Help
EY sustainable finance teams helps financial services companies define sustainability goals that create value and make a measurable difference. Learn more.
Read moreService Leader
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Gill LoftsEY Global Financial Services Sustainable Finance Leader
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A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.
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A transformative solution that helps accelerate innovation, unlocks value in your ecosystem and powers frictionless business. Learn more.
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A platform to help wealth and asset managers harness data and technology to generate client- centric advice. Learn more.
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EY Managed Services revolutionizes non-core but board-critical activities to help financial services companies build long-term value. Learn more.
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IFRS 17 heralds significant transformation in insurance accounting practices. EY can help you navigate this journey at every stage. Learn more.
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Our Legal Managed Services team can help you modernize and transform legal functions in financial services, enabling lower costs and risk. Learn more.
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DAC 6: EU mandatory disclosure rules require of cross-border arrangements for taxpayers and intermediaries.
Read more - Read more
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Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.
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Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.
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EY cost transformation teams help banks to optimize profits and fund transformation. Find out more.
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We collaborate with insurers on technology transformation programs and the deployment of digital tools. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.
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Our strategic cost transformation team can help wealth and asset managers transform costs while sustaining cost management practices across the value chain.
Read more
Explore Global Financial Services
Featured press releases
Our leaders
Omar Ali
EY Global Financial Services Leader-Elect; EY EMEIA Financial Services Regional Managing Partner
Passionate about building a better financial services industry with EY people and clients. Champion for DE&I and helping the people to reach their potential. Board member at TheCityUK.
London, GBR
Martina Keane
EY EMEIA Financial Services Chief Operating Officer; EMEIA Deputy Regional Managing Partner
Accountancy leader. Innovation champion. Lover of the great outdoors.
Dublin, IRL
Hanne Kaerhoeg
EY EMEIA Financial Services Markets Leader
Focused on building and delivering client transformation for financial services businesses. Keen advocate for DE&I and the role of women in technology. Mother of three. Loves running and hiking.
Copenhagen, DNK
Anne-Marie Balfe
EY EMEIA Financial Services Talent Leader
Talent strategist. Business transformation enthusiast. Committed to development. Advocate for diversity, equity, and inclusiveness. Mom who loves running.
London, GBR
Alex Birkin
EY EMEIA Financial Services Consulting Leader and Managing Partner
Focused on creating the world’s leading transformation consultancy, trusted to help EY clients generate long-term value. Passionate about cars. Keen golfer. Husband and father of three.
London, GBR
Benoit Gerard
EY EMEIA Financial Services Strategy and Transactions Leader
Impact-driven strategic thinker with a technical edge. Passionate about financial services. Father of three daughters.
Diegem, BEL
Hermin Hologan
EY EMEIA Wealth & Asset Management Leader
Wealth and asset management advisor. Champion for anti-racism and DE&I. Father. Keen golfer.
Tara Kengla
EY EMEIA Financial Services Public Policy Leader
Partner in UK CFO Consulting Services. Global experience in Banking. Active on diversity iniatives at EY and in the business community in London.
London, GBR
Loubna Lemaire
EY EMEIA Financial Services Tax and Law Leader
Tax lawyer. Advocate for diversity, equity and inclusiveness. Proud mother of two boys. Passionate about travel and culture.
Paris, FRA
Phil Vermeulen
EY EMEIA Financial Services Insurance Leader
Transformation leader and client relationship partner. Passionate about helping insurance clients fulfill their potential. Average runner; better cook. Father to twin boys.
Zurich, CHE
Bharat Mathur
EY EMEIA Financial Services (FS) Strategic Alliances Leader; EY Global FS Microsoft Alliance Executive Sponsor; UK FS Payments Leader
Leader focused on driving value for clients by embedding disruptive technology into their businesses. Bharat is married to Smita and likes to unwind with family or on the tennis court.
London, GBR
Nigel Moden
EY EMEIA Financial Services Banking and Capital Markets Leader
Passionate believer in the banking industry as a force for good. Leading advocate for the talent agenda in EY. Builder of diverse teams. Avid cricketer.
London, GBR
Paul Noonan
EY EMEIA Financial Services Region Finance Leader
Finance leader and business advisor, driving better insights through analytics to facilitate better decisions. Husband. Father. Fitness enthusiast, golfer and rugby fan.
London, GBR
Claus-Peter Wagner
EY EMEIA Financial Services Assurance Leader
Committed to strengthen the confidence and trust in the financial markets. Top priorities are the development of EY people for the future and to deliver high quality work.
Eschborn/Frankfurt (Main), DEU
Anna Anthony
EY UK Managing Partner, Financial Services
Passionate about helping the financial services industry become a force for social good. Champion of creating a culture of equality where people feel they belong. Keen wildlife photographer.
London, GBR
Stefano Battista
EY Italy Managing Partner, Financial Services
Transformational leader. Growth-oriented. Inspirer and motivator. Husband and father.
Milano, ITA
Olivier Coekelbergs
EY Luxembourg Managing Partner, Financial Services
Passionate about Private Equity and mentoring talents. Loves fishing.
Luxembourg, LUX
Ralf Eckert
EY Germany Managing Partner, Financial Services
Passionate about digital and talent transformation. Advocate for diversity, equity and inclusion. Father to three children. Golf enthusiast.
Eschborn/Frankfurt (Main), DEU
Xavier Freynet
EY France Managing Partner, Financial Services
Focused on helping clients through innovation, transformation and long-term collaboration. Family. Rugby.
Paris La Défense, FRA
Thomas Griess
EY Germany Financial Services Strategy and Transactions Leader
Certified accountant and certified tax consultant. EY Germany Financial Services Leader. Passionate about tennis, golf, skiing and diving. Treasurer at the Lions Club.
Eschborn/Frankfurt (Main), DEU
Yannick Grécourt
EY EMEIA Financial Services Digital Service Leader
Innovative leader. Passionate about understanding clients. Curious about new technology. Energized by team success. Married sailor with two daughters.
Diegem, BEL
Bruno Patusi
EY Switzerland Managing Partner, Financial Services
Passionate business leader. Trusted auditor and advisor to the financial services industry.
Zurich, CHE
Colin Ryan
EY Ireland Financial Services Leader
Passionate about effective teaming and finding novel approaches to complex problems. Known for building high performing teams and a commitment to long-term outcomes for EY clients.
Dublin, IRL
Ana Salcedas
EY Portugal Financial Services Managing Partner, Ernst & Young, SROC
Responsible for building the Financial Services team in Portugal and Angola. Mother of two girls. Passionate about travelling and interacting with new people and cultures.
Lisbon, PRT
Dan Saunders
EY Channel Islands Managing Partner, Financial Services
Leads audits and services to Jersey, Guernsey and international clients. Passionate about helping people achieve their potential. Enjoys traveling. Husband and father of two.
St. Helier, JEY
Sven Tärnvik
EY Nordics Financial Services Managing Partner
Passionate about financial services and consulting. A “family man” with wife Tina and three children, living at Lidingö just outside Stockholm. Loves music. Pretty good cook and disastrous golfer.
Stockholm, SWE
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