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Andy is a Partner within EY’s EMEIA Financial Services practice, leading operational transformation services across the region.
He has significant experience in enabling organisations to become better, faster, cheaper and more sustainable through transformation of all operating model dimensions including people, process, technology, data and location.
Andy has worked across Europe, Asia-Pacific and the US over the past 25 years, including a decade with one of the world’s largest universal banks.
How Andy is building a better working world
“Transforming the operational activity underpinning increasingly relentless customer expectations of service is a strategic priority for all financial services institutions.
Leveraging a diverse team and wide range of solutions, I help clients drive growth and increased efficiency through harnessing the power of people and technology working together.”
Andy‘s latest thinking
How to monitor and measure banking transformation
Banking transformation requires a fresh, lifecycle approach to assessing proposals and tracking progress. Learn more.
04 May 2023
Nigel Moden
How bank COOs can unlock value at scale and speed with zero operations
Chief Operating Officers (COOs) can accelerate transformation through embedding a "zero operations" mindset in their organizations. Learn more.
21 Jul 2022
Andy Gillard