Revolutionizing BFSI with Generative AI: Intelligent Customer Service and Fraud Detection

Mohan, a farmer from West Bengal, is looking at leveraging a loan facility from a centralized bank to buy subsidized machinery and equipment to manage his produce and reach local markets. However, due to his missing credit profile, banks and NBFCs are rejecting his loan pleas causing immense distress to the farmer.

Student’s challenge: Develop a solution that can evaluate credit-worthiness of farmers without credit histories by leveraging data from various centrally governed social security numbers or farming turnover, and other such features using predictive models.

Alternatively, propose an end-to-end generative AI solution for risk assessment algorithms, automated fraud detection models or personalized financial recommendations for banks to support faster loan turnarounds.