Sahil Barua

Category winner: Services

Delhivering experiences

Delivered over a billion shipments since inception to the remotest corners of India, that’s Delhivery – the start-up that changed the logistic operations of the Indian e-commerce industry.

Sahil Barua co-founded Delhivery in 2011 when it was just beginning to dawn on the new e-commerce players that selling products without having the logistics support to deliver properly to customers was useless. Sahil started small but grew the firm rapidly. What began as a local flower and food delivery service in Gurgaon with just five employees is today one of the largest and fastest growing full-integrated logistics player in India.

Delhivery’s partnership and acquisition strategy has been on point. In 2021, it acquired Bengaluru-based Spoton Logistics. In the previous year, it partnered with Volvo Trucks to deploy tractor-trailers for express trucking. In 2019, the company acquired the Indian arm of Dubai-based Aramex to strengthen its B2B capabilities.

In addition to expanding its footprint and improving its bottom line, Delhivery is committed to serving the community at large. During the second wave of the COVID-19 pandemic, when the country was grappling with an oxygen crisis, Delhivery partnered with Hunger Heros, “ACT grants” and others to import over 44000 of oxygen concentrators, oxygen plants, oxygen cylinders, equipment required to set up new oxygen plants and various medical supplies from around the world and distributed them across India.

Looking ahead, the company has ambitious growth plans. Delhivery has scaled business and expanded in countries like Bangladesh and Sri Lanka in collaboration with local partners and will continue to expand its presence in other such international markets.