Financial Services, EMEIA

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At EY Financial Services, we share a single focus – to build a better financial services industry, one that is stronger, fairer and more sustainable.
Now more than ever, as we plan for a post-COVID-19 world, financial services companies will need to harness the power of technology to transform their operations at scale and speed, to provide the products and services the customer of the future will demand.
The strength of our EY teams lies in the power of our people and technology, and the possibilities that arise when they converge to reframe the future. With extensive knowledge in financial services transformation, we are driving innovation with risk and regulation insight. Helping companies become stronger and more sustainable.
This is how our EY professionals are helping to build long-term value for our financial services clients. It’s how we play our part in building a better working world.

All articles

What banks need to know to prepare for the impacts of the FiDA regulation

Discover how the FiDA regulation framework will impact EU banks, drive open finance and open banking, and require strategies for compliance and growth.

12 Dec 2024 Christopher Schmitz + 2

How EU Anti-Money Laundering laws can help spur strategic innovation

Learn how financial services firms can harness the new AML rules to shape the future of fighting financial crime and gain a competitive edge.

12 Nov 2024 Manuel Delgado

How banks can develop a winning strategy in cross-border payments

Our global payment leaders reveal strategies for banks to thrive in the dynamic, global cross-border payments market. Download the report.

14 Oct 2024 Sanjeev Chatrath + 2

Winning the future: five strategic themes for insurance leaders

Insurers embrace growth and transformation, seizing opportunities for innovation and strategic action in the insurance industry. Read more.

10 Oct 2024 Phil Vermeulen + 1

Ecosystems in insurance: what winners do differently

Insurance Ecosystems: Learn how to leverage InsurTech partnerships and data-driven tech for growth, customer loyalty, and operational excellence in insurance.

26 Sep 2024 Chris Payne

How European banks defied expectations to show resilience and growth

European banks' Q2 2024 results show resilience with less revenue pressure than expected, raising full-year guidance and valuations by 15%. Learn more.

21 Aug 2024 Nigel Moden

Why first impressions count when redefining client onboarding for banks

Learn how banks can make onboarding both efficient for customers and effective in safeguarding against financial crime and other risks.

26 Jun 2024 Robyn Easton-Fei

How European banks compare on readiness for EU payments regulations 

Facing EU financial regulation changes for PSR, PSD3 and FIDA, banks must enhance data sharing, compliance, and adopt faster payment methods. Learn more.

04 Jun 2024 Susan Barton + 1

Why FiDA will unleash change across European financial services

Discover how the FiDA data regulation will transform financial services across Europe by 2027, and why firms must address new data-sharing rules.

23 May 2024 Susan Barton + 2

How banks can prepare for the digital euro using four hypotheses

Explore how banks can prepare for the digital euro with strategic insights and key steps for successful integration by 2028. Gain a competitive advantage.

14 May 2024 Susan Barton + 2

How to revolutionize the insurance value chain with generative AI 

Prioritizing the right use cases and establishing key capabilities will promote innovation and efficiency across the value chain. Learn more.

14 May 2024 Isabelle Santenac + 2

How PSD3 and PSR will shape trends in EU financial services

Explore impacts of the PSD3 and PSR on EU financial services on compliance and opportunities.

23 Apr 2024 Clément Robert + 1

How to navigate the US$18t wealth management challenge

Wealth managers must shift the narrative to ride the breaking inheritance wave – and avoid running aground. Learn more.

11 Apr 2024 Olaf Toepfer + 1

Five priorities for winning with GenAI in wealth and asset management

Wealth and asset managers have the opportunity to reimagine their business models and transform their operations with GenAI.

12 Mar 2024 Mike Lee + 2

Top 10 resolutions for wealth and asset management success in 2024

Wealth and asset management firms should aim to be “the best versions of themselves” in what promises to be another challenging year. Read more.

23 Jan 2024 Gurdeep Batra + 4

How financial firms can prepare for the 2024 regulatory landscape

Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.

04 Dec 2023 Nigel Moden + 4

How progress in TCFD disclosures can advance climate reporting

Read the findings of our global FS survey exploring how financial institution's nature-related disclosures align with the TNFD final recommendations.

01 Dec 2023 Gill Lofts + 1

How FIs are faring with the finalized TNFD recommendations

Read the findings of our global FS survey exploring how financial institution's nature-related disclosures align with the TNFD final recommendations.

30 Nov 2023 Gill Lofts + 1

How to accelerate transition finance for net zero

Learn why FIs need to operate iteratively to effect transition finance at pace and scale in a complex ecosystem.

20 Nov 2023 Gill Lofts

How insurers can prepare to win in a high-volatility market

Developing capabilities, operational resilience and insurance digitization, push insurers to grow in uncertain times. Read more.

16 Nov 2023 Phil Vermeulen + 2

How insurers can realize value through digital transformation

With new cloud-based technology platforms and the right talent, insurers can promote ongoing innovation and generate sustainable value. Read more.

16 Nov 2023 Fabrizio Crocetta + 3

Why financial institutions should transform tax and finance functions

EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.

16 Nov 2023 EY Global

How Europe’s FS leaders are approaching generative AI adoption

Discover how financial services leaders are approaching generative AI adoption.

06 Nov 2023 Ayman Awada

How SME lenders can build next-generation credit decisioning

Discover the key factors and design principles for a framework that improves speed, quality, and customer experience.

08 Sep 2023 Jared Chebib

    Case studies

    How a Nordic insurance company automated claims processing

    A Nordic insurer increased its operational efficiency and improved customer experience using automation. Learn more in this case study.

    22 Jan 2024 Fredrik Andren + 1

    How a new technology platform can help banks unlock financing for SMEs

    The Cashbot platform offers banks an online invoice finance solution for SME clients.

    12 Oct 2023 EY Global

    How a global FinTech captured growth in the SME segment

    A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.

    14 Sep 2023 Matt Cox + 2

    Transforming a private bank for customer centricity and innovation

    EY teams helped a leading private bank blend a high-touch and high-tech visionary approach. Learn more in this case study.

    21 Jul 2023 Mike Lee + 2

    How a digital platform can transform an insurer’s customer experience

    Learn how EY teams helped French insurer MACIF implement a service center to create a seamless customer experience across all channels.

    16 Jun 2023 Quentin Baumié

    Driving customer engagement for a direct-to-consumer insurance company

    EY Yello helps a single-platform insurance business to create the right social media strategy and brand image across markets. Learn more in this case study.

    28 Feb 2023 Fabio Dotti

    The Metaverse revolution: how banks can tap into a $860 billion market

    Banks and financial institutions should explore opportunities in this rapidly growing immersive world or risk being left behind. Learn more.

    26 Apr 2023 Ayman Awada

    How an established insurance company became digital-first

    UK insurer Hastings DIRECT wanted to rewrite the rules of its category by offering a seamless digital customer experience. Learn more about this case study.

    03 Jun 2022 David Reid + 2

    How banks can fight tax crime, be compliant and reduce costs parallelly

    EY teams helped a global bank develop an automated solution for addressing compliance with customer tax regulations. Learn more.

    25 Jan 2022 Stuart Lang

    See more, spend less: How to make the most out of your legal function

    EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.

    27 Jan 2022 Yacine Benyaa + 1

    How intelligent automation can empower employees to drive greater value

    A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.

    14 Jul 2021 Dr.Patrice Latinne + 2

    How banks can maximize long-term value by minimizing third-party risk

    Working with third parties is necessary but can be risky. EY helped a client understand these risks and transform their risk management model. Learn more.

    08 Jul 2021 Andrea Romani + 2

    How wealth managers transform service models efficiently

    EY helped a global wealth manager create innovative services and initiate a digital transformation to support its client-first ambition. Learn more.

    02 Jul 2021 Thierry Groues

    How technology fights FinCrime while enhancing regulatory compliance

    EY enabled a large global bank to lead the fight against FinCrime in a way that also helped it improve efficiency and increase compliance. Find out more.

    04 May 2021 Patrick Craig + 1

    Why human-centered thinking proved transformative for a global bank

    EY’s human-centered approach helped improve customer experience while ensuring multi-market regulatory compliance.

    05 May 2021 Peter Neufeld + 1

    Transforming legacy systems to unlock long-term value

    EY helped an APAC stock exchange use Intelligent Automation (IA) to achieve efficiency, scalability and a culture of innovation. Learn more.

    22 Mar 2021 Keith Pogson

      Transforming financial services

      EY Nexus is a business transformation platform optimized for financial services. It accelerates innovation, unlocks value in ecosystems and powers frictionless customer experiences.


      Sustainability in financial services

      A sustainable world needs sustainable finance. We are helping to build a better financial services industry – one that is stronger, fairer and more sustainable by helping organizations to create value, accelerate the transition, and make a measurable difference.

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      EY ifb | Finance and risk transformation advice

      Providing the finance and risk functions of banks and insurance companies with customized board solutions to help them transform.

      EY Alliances in Financial Services

      Unlock new value in the Transformative Age with EY alliance and ecosystem relationships.

      EY Financial Services EMEIA Webcasts

      Our webcasts are a collaboration between EY and industry professionals covering a wide range of Financial Services topics.

      EY Financial Services EMEIA Podcasts

      Explore all the latest Financial Services podcasts from across EMEIA.


      Featured press releases

      Lack of upskilling and low regulatory preparedness is holding back deeper GenAI adoption within European financial services firms

      LONDON, 2ND DECEMBER 2024: Leaders across Europe’s financial services sector continue to integrate Artificial Intelligence (AI) and Generative AI (GenAI) technologies into their operations to achieve productivity and efficiency uplifts, according to the second EY European Financial Services AI Survey, but only 9% rank themselves ahead of the curve.

      02 Dec 2024 | London, GBR | Sarah Graham

      Following two years of little-to-no growth, the eurozone credit cycle is turning a corner, with strong bank lending forecast from 2025

      LONDON, MONDAY 9 September 2024: Despite mortgage lending in Europe expected to record its lowest growth in over a decade this year, the latest EY European Bank Lending Economic Forecast suggests that the region is turning an economic corner, and from 2025 will report solid and strengthening growth across all lending categories.

      09 Sep 2024 | London, GBR | Sarah Graham

      Our leaders


      Careers in Financial Services

      Help us shape the future of financial services. If you have an appetite for innovation, creating growth and making a lasting impact, explore our opportunities today.

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