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EY Snowflake Alliance Order360
Powered by the EY-Snowflake alliance, the EY Order360 accelerator brings advanced visibility and tracking capabilities to help customers, operations and business leaders optimize order and shipment monitoring and create a more effective operating model.
What EY can do for you
Manufacturing complexity and escalating customer demands pose challenges in order management and tracking. Customer service representatives, supply chain executives, sales managers and logistics coordinators using multiple data sources experience a lack of end-to-end (E2E) visibility into orders and shipments, lack of alignment and consistency among teams and processes, and spend significant manual effort to retrieve an order status, all leading to a poor customer experience.
EY Order360, a digital order tracking and visibility tool purpose-built on the Snowflake AI Data Cloud, integrates near real-time data from multiple sources to provide a complete view from a variety of planning and logistics sources.
Beginning when the customer creates the order, EY Order360 provides broad visibility across manufacturing, packaging, shipping and location updates to power more efficient operations planning. The platform uses prebuilt information models to provide at-a-glance order visibility, operations, inventory planning and historical insights with extractable data for sharing and analysis.
EY Order360 benefits
- A single platform for both customer (outside-in) and internal operations (inside-out) personas
- Seamless integration and democratized data with near real-time access to data via API framework
- Ability to quickly answer unit arrival expectations for end customers
- Enhanced performance comparison and fulfillment with historical shipment views and predictive forecasting
- Enhanced order status and attributes while considering localization and seasonal disruptions
- Prescriptive inventory planning with a clearer overview of upcoming shipments using the BOL (Bill of Lading) persona
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1. Internal visibility
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2. External communication
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Enriched visibility |
Continuous improvements |
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3. Internal efficiency
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4. External engagement
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The accelerator helps companies more efficiently and effectively integrate different enterprise resource planning (ERP) systems into a common data platform. This seamless integration helps to eliminate data redundancy, while the increased data availability helps to ensure optimal data flow to downstream systems.
Key differentiators
- Data: Integrated and consolidated data from multiple sources and third-party logistics systems
- Unique Platform: Pre-built information models to help accelerate the enablement of order visibility, operations, inventory planning, and historical insights with extractable data for sharing or analysis using a single data platform
- Analytics: One common platform across personas for open order insights. Answer quick questions, get more precise unit arrival expectations, and help enable more efficient operations planning.
Leveraging our combined experience in data and analytics, cloud operations, industry and technology ecosystems, we simplify data management, accelerate cloud modernization and unlock insights while reducing costs and inefficiencies.