Banking & Capital Markets

The bank of the future will integrate disruptive technologies with an ecosystem of partners to transform their business and achieve growth.

Featured Thinking

Five priorities for harnessing the power of GenAI in banking

Jan Bellens 28 Nov 2023
Young handsome black man using phone, typing text message in a front of neon blue light office window in rainy night

How EY can help

Our latest thinking

Three ways to unleash the power of people in banking transformation

Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.

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Why financial institutions should transform tax and finance functions

EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.

EY Global

How financial firms can prepare for the 2024 regulatory landscape

Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.

Jan Bellens + 4

Five ways to commit to customer centricity in banking transformation

An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.

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If transformation needs to be bold, do banks have the right tools for success?

EY discussions with banking transformation leaders across the globe uncover six recommendations for overhauling organizational change. Learn more.

Jan Bellens + 4

How banking on Gen Z talent will make or break the future of banking

To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.

Jan Bellens + 3

    Explore our case studies

    How privacy and consent built customer trust for a financial institution

    EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.

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    Case study: How smart technology helped Fiserv accelerate M&A strategy

    Multi-billion-dollar mergers are fraught with complexity, but smart digital platforms can accelerate your deal strategy from design to delivery. Learn more.

    EY Global

    How intelligent automation can empower employees to drive greater value

    A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.

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    Why real-time customer journey curation is the future of banking

    EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.

    Nigel Moden + 4

    How the right conversations can empower finance transformation strategies

    Companies need more open dialog about how to effectively implement new technology. Finding the headspace for these conversations is key.

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      Discover EY Nexus for Banking and Capital Markets

      A transformative solution that helps banks design, build, launch and enhance propositions at the speed of their customers’ ever-shifting expectations. A mature solution with proven capabilities.

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      EY named Market Leader in the HFS Horizons Report

      The Best Service Providers for Retail Banks, 2023 report.

      Read full report

      The team

      Jan Bellens

      EY Global Banking & Capital Markets Sector Leader
      Passionate leader on innovation in financial services, especially in emerging markets. Global citizen. Keen traveler.
      New York, USA

      Karl Meekings

      EY Global Banking & Capital Markets Lead Analyst – EY Knowledge
      Believer in a progressive and purpose-led banking sector. Interested in the future of banking. Germanophile. Medievalist.
      London, GBR

      Nigel Moden

      EY Global Banking and Capital Markets Leader; EY EMEIA Banking and Capital Markets Lead
      Passionate believer in the banking industry as a force for good. Leading advocate for the talent agenda in EY. Builder of diverse teams. Avid cricketer.
      London, GBR

      Andrew Gilder

      EY Asia-Pacific Banking and Capital Markets Leader; Global Corporate, Commercial and SME (CCSB) Banking Consulting Leader
      Banking and Capital Markets Leader. Over 25 years of advisory experience on risk controls and accounting. Keen interest in consumer banking and other banking trends across Asia-Pacific.
      Sydney, AUS

      John Walsh

      Global Client Service Partner, Banking and Capital Markets, Ernst & Young LLP
      Enjoys traveling with family, and coaching his daughters’ basketball and soccer teams. Enjoys running and playing basketball and golf.
      New York, USA

      Keith Pogson

      EY Global Assurance Leader, Banking & Capital Markets and EY Asia-Pacific Financial Services Senior Partner
      Financial services advisor. Thought leader. Public speaker. HKICPA and ICAEW Fellow. Active advocate for gender equality.
      Hong Kong SAR,

      John Thomopoulos

      EY Global Financial Services Tax and Finance Operate Leader and Global Banking & Capital Markets Tax Leader
      Helping financial service leaders rethink and transform their tax and finance functions. Passionate about mentoring, education, and the arts.
      New York, USA
      Contact us

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