EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Banking & Capital Markets
The bank of the future will integrate disruptive technologies with an ecosystem of partners to transform their business and achieve growth.
Disruption is creating opportunities and challenges for global banks. While the risk and regulatory protection agenda remains a major focus, banks must also address financial performance and heightened customer and investor expectations, as they reshape and optimize operational and business models to deliver sustainable returns. Innovation and business-led transformation will be critical for future growth. To remain competitive and relevant, every bank must embrace disruption and strategically build a better ecosystem — not a bigger bank.
Our worldwide team of industry-focused assurance, tax, transaction and consulting professionals integrates sector knowledge and technical experience. We work with clients to navigate digital innovation, new business models and ecosystem partnerships, helping banks become the nimble, responsive organizations that customers demand.
How EY can help
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EY teams can help solve the most complex workforce challenges in banks of all sizes and operating models. Find out how.
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EY-Parthenon financial services strategy consulting can help create value for banking and capital markets, wealth and asset management, and insurance.
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EY sustainable finance teams helps financial services companies define sustainability goals that create value and make a measurable difference. Learn more.
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Discover how EY teams work with startup and scale-up FinTech companies and financial institutions to innovate and transform for growth.
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Tax and Finance Operate (TFO) helps banks reimagine their tax and finance function and co-source select activities. Learn more.
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Our services help in identifying suspicious financial activity and improving the efficiency of your AML processes.
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The EY solution identifies true hits, reduces false positives and prioritizes investigation and disposition of alerts.
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Our KYC solutions help firms achieve automated operating efficiencies and a high quality customer experience.
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Unlock the advantages of the digital era to harness innovation, drive operational efficiencies and grow your business.
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Our skilled teams, operational efficiencies enabled by innovative technology and flexible global delivery service centers can help you manage financial crime risk in a cost-effective, sustainable way.
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Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.
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Our open banking professionals can help your business maintain a trusted and secure open banking ecosystem while managing its risks. Learn more.
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A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.
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Utilizing technology, EY teams can help you make better-informed decisions faster about third parties. We examine risk from every angle and provide you with the insights you need to identify the partners that will create better long-term value for your business.
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Our latest thinking
Five priorities for harnessing the power of GenAI in banking
For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.
28 Nov 2023
Jan Bellens
Three ways to unleash the power of people in banking transformation
Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.
17 Mar 2023
Jan Bellens
Why financial institutions should transform tax and finance functions
EY research shows banks, asset managers and insurance companies are reimagining their tax and finance functions. Read more.
16 Nov 2023
EY Global
How financial firms can prepare for the 2024 regulatory landscape
Financial services firms will need to prioritize both event-driven and existing regulations to capitalize on untapped opportunities. Learn more.
04 Dec 2023
Jan Bellens
Five ways to commit to customer centricity in banking transformation
An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.
28 Feb 2023
Jan Bellens
If transformation needs to be bold, do banks have the right tools for success?
EY discussions with banking transformation leaders across the globe uncover six recommendations for overhauling organizational change. Learn more.
10 Jan 2023
Jan Bellens
How banking on Gen Z talent will make or break the future of banking
To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.
10 Jul 2023
Jan Bellens
Explore our case studies
How privacy and consent built customer trust for a financial institution
EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.
01 Mar 2023
David Deane
Using AI to improve a bank’s agent effectiveness
Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.
17 Jan 2023
Case study: How smart technology helped Fiserv accelerate M&A strategy
Multi-billion-dollar mergers are fraught with complexity, but smart digital platforms can accelerate your deal strategy from design to delivery. Learn more.
30 Mar 2022
EY Global
How intelligent automation can empower employees to drive greater value
A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.
14 Jul 2021
Dr.Patrice Latinne
Why real-time customer journey curation is the future of banking
EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.
26 Aug 2020
Nigel Moden
How the right conversations can empower finance transformation strategies
Companies need more open dialog about how to effectively implement new technology. Finding the headspace for these conversations is key.
29 May 2023
Janine Donelly