EY’s Regional Operations embarks on a new era of integration and innovation with the opening of its modern office

The EY Regional Shared Service Center (EY RSS), EY’s in-house centralized process delivery unit, celebrated the grand opening of its first office in the heart of Sofia, marking a significant milestone in the history of the company. The new workspace goes beyond a mere physical site.  It is a dynamic platform for the teams to collaborate, integrate, and propel innovation.

In an era where technology, creativity, and productivity increasingly converge, RSS has taken a bold step forward by opening a state-of-the-art office which is more than just a workplace.  It serves as a nurturing ground for driving the region’s integration, process excellence and cutting-edge technology projects.

“This new facility marks a new chapter in our journey. Today, we stand in an office that is a manifestation of our vision, determination, and perseverance. Not only will this make our daily office life more comfortable but most importantly it will provide a platform for people to share ideas, to innovate, to integrate and thus further transform and enhance our capabilities“, said Rafal Olejniczak, EY’s Regional Director of Operations during the opening ceremony"

The range of activities encompasses Talent, Finance, Risk, and Communications processes, all supported by a team specializing in Digital Value Transformation. This office serves a diverse clientele from 29 EY countries throughout Central, Eastern, and Southeastern Europe as well as Central Asia.

The new office stands as a testament to EY RSS’s dedication to cultivating a culture that emphasizes the importance of quality and excellence in delivering key business services. The office’s contemporary design embodies the company’s progressive mindset. Its bright and spacious interior is suffused with natural light, creating a welcoming environment that stimulates intellectual activity, creativity and innovative thought. The layout of the office includes a mix of open-plan areas for collaboration, secluded spaces for concentrated work, and casual breakout zones, ensuring its  adaptability to meet the diverse needs of its dynamic workforce.

Understanding that innovation thrives in diverse settings, RSS has meticulously designed its new headquarters with versatility at the core. The design allows employees to choose their optimal working environment, be it amidst the vibrant atmosphere of communal worktables, the comfort of lounge areas, or the quietude of soundproof pods.

Each area is equipped with cutting-edge technology that seamlessly integrates into daily workflows, allowing teams to collaborate effortlessly, whether they are in the same room or scattered across the globe. High-speed internet, smart conferencing facilities, and real-time collaboration tools ensure that every team member stays connected and engaged.

A commitment to employee well-being and sustainable practices

EY RSS also places a high priority on employee well-being and sustainability. In line with EY’s principles, the office is designed for energy efficiency and minimal environmental impact, making it a model for sustainable office spaces.

Harnessing integration and innovation

During the opening ceremony, newly appointed Head of RSS did not hide the excitement and pride of joining the team at such a transformational time.

"I am really proud to be joining RSS and wider EY family at such an exceptional time. Having spent only couple of weeks with the team, I am impressed by the caliber of people at RSS, their know-how and deep understanding of the regional processes as well as the technological capabilities at our disposal. We have a strong base to grow and transform the way we deliver centralized support to the EY network.”

The opening of the Sofia office is expected to serve as a catalyst for EY RSS's future growth and success. By investing in an environment that nurtures talent and fosters collaboration, RSS is paving the way for process transformation and technological advancements in the delivery of centralized services for EY’s network in CESA and beyond.

"I am happy to see that Sofia has been selected as the location for the newest member of the EY family in the region and will be sharing office space with EY Bulgaria practice. With the new leadership and an ambitious agenda, I am looking forward to the collaboration and synergy between the businesses, both in Bulgaria and beyond” said Nikolay Garnev, Country Managing Partner for Bulgaria, Albania, North Macedonia and Kosovo and EY’s South Cluster Leader.

EY RSS's new office is not just a modern workspace design, but a statement of the company's vision for a more integrated and innovative future. As the doors open to this vibrant new office space, RSS is positioned to harness the collective know-how and competencies of its team and take the tech world by storm.