EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Transformation and growth
Banking and capital markets
Transforming banks through people, technology and innovation.
Technology, innovation, and workforce transformation are reshaping the banking industry. These forces are driving dramatic change, and banking leaders must decide if they will be pioneers, follow fast, or be left behind.
To reimagine a brighter future and seize opportunities to drive growth, banks should focus on transforming their workforce and operations. With a clear sense of the path ahead, banks can reframe their future by placing humans at the center of their organization, leveraging new technologies to support them, and enabling innovation at speed and scale. Banking leaders will need exceptional agility to manage change. Success will arise from a balanced execution of strategic near-term initiatives with investment in people alongside transformation and growth strategies that deliver long-term value.
How EY can help
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EY teams can help solve the most complex workforce challenges in banks of all sizes and operating models. Find out how.
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EY consumer banking and wealth technology solutions are designed to drive operational excellence and profitable growth. Learn more.
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Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.
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Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.
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Our team can help wealth managers and private banks transform and grow their business. Find out more.
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A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.
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Unlock the advantages of the digital era to harness innovation, drive operational efficiencies and grow your business.
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Discover how EY's technology transformation team can help your business fully align technology to your overall purpose and business objectives.
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Explore our case studies
How a global FinTech captured growth in the SME segment
A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.
14 Sept 2023
Matt Cox
How privacy and consent built customer trust for a financial institution
EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.
01 Mar 2023
David Deane
Using AI to improve a bank’s agent effectiveness
Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.
17 Jan 2023
See more, spend less: How to make the most out of your legal function
EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.
27 Jan 2022
Yacine Benyaa
How intelligent automation can empower employees to drive greater value
A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.
14 July 2021
Dr.Patrice Latinne
Why real-time customer journey curation is the future of banking
EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.
26 Aug 2020
Nigel Moden
How to transform product development to outperform the competition
EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.
01 Sept 2020
Ryan Battles
How digital transformation is redesigning trade finance
Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.
30 Oct 2020
Andrew Gilder
How a new technology platform is helping banks go digital
The EY Impresto platform is a mobile-first, AI-optimized tool for addressing some of banks’ biggest challenges.
30 Jan 2020
EY Global
How a new technology platform can help banks unlock financing for SMEs
The Cashbot platform offers banks an online invoice finance solution for SME clients.
12 Oct 2023
EY Global
How the world’s first behavioral bank is focusing on customer needs
Improving customers’ financial health required a bold, new approach to building the world’s first behavioral bank.
16 Sept 2019
Jay Pather
How the right conversations can empower finance transformation strategies
Companies need more open dialog about how to effectively implement new technology. Finding the headspace for these conversations is key. Learn more.
29 May 2023
Janine Donelly
Regional perspectives
Why European banks must obsess over customer experience to compete
Discover how customer centricity in banking helps identify customer challenges to derive solutions and improve customer experience in banking operations.
25 July 2023
Filippo Mastropietro
Key trends accelerating Asia-Pacific banking growth in 2022
EY leaders discuss the latest trends in consumer banking, and the role of technology and digitization in creating new opportunities. Learn more.
15 June 2022
23m 20s
Key strategy for investment banks to achieve sustained transformation
In this episode, we explore challenges and opportunities facing investment banks, with a focus on customer centricity, employee experience and talent.
12 Jan 2023
26m
