We measure our success using EY’s Long-Term Value Framework, which is built on four value dimensions: human/people value; consumer/client value; social value; and financial value.
In 2017 EY worked on an initiative called The Embankment Project for Inclusive Capitalism. The aim was to help companies show how they create value for a full range of stakeholders: employees, supply chains, communities and society at large, as well as their shareholders.
The resulting EY long-term value framework – built on four value dimensions: consumer/client value; human/people value; social value; and financial value – is how we have aligned the elements of our NextWave ambition.
More recently EY also contributed to a collaborative effort convened by The World Economic Forum’s International Business Council (IBC).
This initiative brought together 120 CEOs of the world’s largest companies, to agree on a core set of metrics to help standardize disclosures around ESG and long-term value creation.
The initiative was designed to bring a collective, private sector voice to the importance of ESG disclosure and a way forward that would contribute to bringing consistency and comparability to these important emerging drivers of value. The proposed disclosures consider a company’s impact along four pillars aligned with the UN’s Sustainable Development Goals: planet, people, prosperity, and principles of governance.
In this Annual Review we therefore begin to measure ourselves against the metrics as defined in the World Economic Forum IBC proposal (pdf), and, have set out how we are aligned with the UN Global Compact’s Ten Principles and the UN Sustainable Development Goals.
Discover how we measure our impact:
Chapter 1
People
We support EY people to build their own exceptional experiences that are as unique as they are.
We track EY people’s perceptions and experiences of EY through our Global People Survey. At EY we think of “engagement” as a combination of factors – pride, advocacy, commitment and satisfaction – and combine these into an “engagement index”.
We monitor our “attractiveness” through a range of external benchmarks such as Universum’s World’s Most Attractive Employer (amongst business students and science/engineering students) and the Great Place to Work (GPTW) Institute.
Building careers with impact
We provide the support, experiences, skills and opportunities for people to build their career at EY and beyond.
A commitment to diversity
An important part of our diversity and inclusiveness agenda is related to the advancement of women, and on a global basis gender balance is the most straightforward to measure and report.
Global employer
Collectively the EY organization is a major global employer, providing stable, high-quality jobs to more than 298,000 people in more than 150 countries – helping more clients, in more places, than ever before.
Chapter 2
Clients
We bring the whole of the EY organization to meet EY clients’ needs. Today there are more EY clients across more markets and industries than ever before.
Strengthening the EY brand
Our Global Brand Survey tracks our ambition to be the #1 brand among professional services organizations as measured by favorability and distinctiveness across clients and non-clients.
Chapter 3
Society
We are committed to building trust in the capital markets and having a positive impact on communities and the planet.
Delivering a quality service
Under our ambition to create long-term for society we measure the trust and confidence we are building among stakeholders, including regulators.
Our impact on society
Under our ambition to create long-term for society we measure our community investment and environmental impact.
Chapter 4
Revenue and growth
Our ability to achieve our ambition and fulfil our purpose depends on our sustained and sustainable financial success. Our financial ambition is to be the profession’s long-term growth leader and to adapt and find new ways to grow in our ever-evolving landscape.
