Adopt a “dual engine” growth strategy
While Singapore has thrived on providing high-quality cybersecurity services, the ability to expand these services regionally and internationally may be limited. Services are, by nature, more difficult to scale out due to the need for in-country manpower as well as difficulties arising from differences in time zones, languages and cultures.
In contrast, more dividends can be expected from cybersecurity products through the utilization of distribution partners overseas. Additionally, cybersecurity product development is key to creating tailored solutions that address Singapore’s national cybersecurity needs. A “dual engine” growth strategy that focuses on cybersecurity product development while continuing to enhance service quality is therefore critical to future growth.
Extend ambitions globally
While many local cybersecurity providers have taken a stepwise regional approach toward growth, the industry could consider a more aggressive approach in its global ambitions. Cybersecurity product providers, software players and local B2B unicorns that have seen international success first grew by winning early in a large, scalable overseas market.
To help realize this, local cybersecurity providers should consider establishing a foreign presence early and forming technology partnerships that can increase exposure to end users. Another key consideration is to appoint senior advisors with connections to local end users and capital providers as well as experience in the target market.
Enhance the talent pipeline
Singapore’s cybersecurity talent gap is expected to persist in the immediate term, and it is imperative to continue expansion of the existing cybersecurity workforce and the diversity of skill sets. The future of cybersecurity increasingly lies in the hands of product developers to build products that are secure by design.
Therefore, cybersecurity must be infused into adjacent industries, including augmentation of the information and communications technology (ICT) workforce with cybersecurity skills beyond cyber hygiene. Additionally, non-ICT professionals, such as engineers and auditors, could also benefit from enhancing their existing skill sets with cybersecurity knowledge.
Importantly, cybersecurity must be professionalized as a career. Greater clarity is needed for professionals who want to upskill and re-skill, and career progression must be strengthened within the industry to boost the quality and recognition of cybersecurity professionals.
With its capabilities in emerging technologies, unique geopolitical neutrality and skilled workforce, Singapore has the potential to become a world-class cybersecurity hub. Turning this vision into reality will require a proactive effort in addressing these four imperatives with the Cyber TIG Plan as well as strong support and participation across the public and private sectors.
This article includes contributions from Samir Bedi, EY Asean Workforce Advisory Leader and Singapore Government & Public Sector Leader, Ernst & Young Advisory Pte. Ltd.; Callista Ng, Partner, People Advisory Services, Ernst & Young Solutions LLP; Steve Lam, EY Asean Cybersecurity Leader; and Nick Lam, EY-Parthenon Director, EY Corporate Advisors Pte. Ltd.