EY Family Business Award of Excellence 2017: Tolaram Group
Tolaram Group was founded in 1948 in Malang, Indonesia. Headquartered in Singapore, the Group has existing operations in Asia, Africa, and Europe with products exported to over 75 countries. With almost 70 years of entrepreneurship experience, the business has evolved from trading, to manufacturing, to brand-building. While they are established in several industries, they are now focusing on growing their fast-moving consumer goods and digital services businesses.
In 2015, Tolaram Group was reorganized as a trust with Ishk Tolaram Foundation becoming the majority trustee and 25% beneficiary. The Foundation represents the philanthropic endeavours of the family, focusing on issues related to education, employment, and healthcare in Indonesia and Nigeria.
Currently, the Group employs over 10,000 employees. Their culture is shaped by guiding values: Trust, Respect, Commitment, Courage, and Humility. These values stand at the core of everything they do and help to honor where they came from and what they learned along the way.
Eligibility criteria
- Leadership of the company includes family member(s) from second or subsequent generations, or has multiple branches of a family involved in leadership.
- The family still has a significant ownership and voting stake and is primarily responsible for setting the strategic direction and values for the firm.
- The legal form of the company or group of companies is not relevant.
- Companies may be private or publicly traded.
- If the shares and voting rights have been transferred to a trust, it will remain to be considered as family business if the family has dominant influence on the trust in a way described above.
- The business or headquarter of the business is located in Singapore.
Selection criteria
- Company shows evidence of a successful, sustainable and long term-oriented strategy.
- Company has adopted an effective and transparent corporate governance approach, enabling the execution of the desired strategy and living out of family values.
- Company governance enables unity among the ownership family (i.e., little evidence of significant family disputes impacting the business).
- Demonstrated the ability of the family to preserve company culture, tradition and values and maintain the entrepreneurial spirit and continued innovation over generations.
- Evidence shown of exceptional personnel management.
- Commitment to philanthropic causes or corporate social responsibility.
- Other exceptional achievements such as business awards, public service awards etc.