EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Commercial Excellence
With new organizational models, advanced expertise and agile ways of working, we enable your organization to turn customer-focused strategies into true performance.
What EY can do for you
With responsive business models, new operating models, state of the art capabilities and ways of working we empower your organization to build and execute customer centric strategies that spark and accelerate sustainable growth. We will help you design and develop capabilities for your marketing, sales or service function, orchestrate and implement your transformation.
We can help you overcome these challenges
- What is the right strategy to grow our business?
- How can we best enter a given market?
- How can we identify future customer segments and in which should we invest?
- How can we create a more agile and innovative commercial organization?
- What does the marketing organization of the future look like and which capabilities will we need to be successful?
- How can we improve the effectiveness of sales?
- How do we create a cost effective and excellent customer service operation?
- How can we change the behaviour of our people?
Services that we offer
- Customer and market strategy
- Distribution strategy / new digital distribution channels
- Product (portfolio) strategy
- Customer segmentation
- Marketing- , sales- and service excellence
- Commercial organization design
- Customer operations design
- Scaled agile organization development
- Transformation program delivery and leadership