Why now is the time for SMEs to thrive in Malaysia

Why now is the time for SMEs to thrive in Malaysia


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Malaysia's SMEs are at the forefront of a digital revolution, ready to harness innovation and government support for growth.


In brief

  • SMEs contribute significantly to Malaysia's GDP, employment, and exports, underpinning economic strength.
  • Digitalization and talent development are pivotal for SMEs to maintain a competitive edge in the market.
  • Government support via grants and tax incentives is key for SMEs embracing digital transitions and innovation. 

The small and medium enterprises (SME) and micro, small, and medium-sized enterprises (MSME) sectors, which are the backbone of Malaysia’s economy, have contributed significantly to the gross domestic product (GDP), employment and exports of Malaysa over the past year. Despite experiencing a growth of 5% in 2023 (contributing RM613.1 billion to GDP) compared to the previous year, the sectors’ future outlook is highly dependent on various factors, including policy decisions, geopolitical events, technological advancements, financial assistance and foreign direct investments (FDI).

Globally, 2024’s economic conditions have been unique, due to factors such as the ongoing trade wars. With the upcoming US presidential elections, there is potential for new alliances to be formed or for further frictions to arise, which could reshape the global economic landscape. This could impact Malaysia, which has been benefiting from geo-economic fragmentation and shifts in supply chains, as evidenced by the inflow of FDIs of US$3.1 billion in the first half of 2024, a 17.9% increase from the US$2.6 billion recorded a year ago.

Digitalisation and upskilling talent

Due to significant spillover effects from increased FDIs, businesses in Malaysia should capitalize on this opportunity to become reliable local partners to foreign investors. This is particularly relevant for SMEs and MSMEs, which have the advantage of lower costs compared to larger entities such as government-linked companies (GLCs), multinational corporations (MNCs) and private limited companies (PLCs). Adopting a more digitalized business model, which includes the use of the Internet of Things, smartphones, big data and analytics and artificial intelligence, could enable SMEs and MSMEs to achieve greater economies of scale in the future, particularly as they move away from operations that rely heavily on manual labor. This movement aligns with the 12th Malaysia Plan 2021-2025with the Government aiming to accelerate the digital economy, focusing on strengthening the digital infrastructure and digitalizing the tax administration, amongst other initiatives.

Hence, SMEs and MSMEs need to reevaluate recruitment standards, to prioritize IT competencies ensure that the workforce is equipped to meet evolving technological demands. This aligns talent acquisition with strategic goals in technology and digital transformation. The existing workforce should also receive ample upskilling and further professional development opportunities to maintain competitiveness in the everchanging digital marketplace. In Malaysia, the presence of more than 1,000 institutions providing technical and vocational education and training (TVET) plays a crucial role in fostering industrial growth and the expansion of services. This focus on practical skills ensures the country’s workforce remains robust and sustainable for the future.

Financial assistance, incentives and grants

Transitioning to the digital era will require time and financing for investments in human capital and IT infrastructure. With various initiatives being gradually implemented to enhance the SME financing ecosystem in Malaysia, SMEs and MSMEs can leverage financing from banks and financial institutions, venture capital firms focused on early- and growth-stage financing, equity crowdfunding and peer-to-peer (P2P) financing platforms. Development financial institutions (DFIs) such as SME Bank, Bank Pembangunan Malaysia Berhad (BPMB), and Agrobank offer specialized financing solutions for SMEs and MSMEs, providing loans with more favorable terms than those of commercial banks.

Additionally, the Malaysian Government provides various incentives for businesses in specific sectors as well as grants for technology adoption, innovation, market expansion and training. Technology-focused grants include the Malaysia Digital Catalyst Grant (MDCG), the Malaysia Digital Acceleration Grant (MDAG) and the Industry4WRD Intervention Fund. Incentives include pioneer status and investment tax allowance of 60% or 100% of qualifying capital expenditure to be utilized against up to 100% statutory income, subject to certain conditions.

Considering the above, we welcome the Government’s introduction of additional tax measures to ease business’ financial burdens during the digital transition. These measures could include double deductions for training costs and special deductions for course fees related to upskilling employees. 

The time is now

In summary, SMEs and MSMEs have access to a variety of funding initiatives, benefit from external geopolitical tensions that favor Malaysia and face market forces that compel business evolution, along with consumers’ increasingly high expectations and a growing demand for exports. It is crucial for SMEs and MSMEs to seize this opportunity and embrace automation and digitalization to remain relevant. Those that hesitate may miss out on the benefits of business partnerships that are increasingly driven by technological integration, innovation and preference for technologically adept companies.
 

Given that most SMEs and MSMEs have already adopted digitalization to some extent, such as conducting online businesses, adopting e-wallet platforms and other cashless payment methods and implementing e-Invoicing, businesses should capitalize on this momentum to advance to the next level of digitalization and automate business processes. As technology offers transformative potential for growth and sustainability, this strategic move will significantly aid talent upskilling, change management, business development and overall operational efficiency in the rapidly evolving business landscape. As a result, SMEs and MSMEs will emerge as reliable and valuable business partners, allowing them to capitalize on the FDI inflows and attract more FDIs to Malaysia.


Summary

Malaysia's SMEs and MSMEs are at a turning point, with digitalization and upskilling offering a path to significant growth. Backed by government incentives and global economic shifts, these sectors are poised to capitalize on new opportunities, ensuring their pivotal role in the nation's economy continues to strengthen.


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