Retail

Today and tomorrow, successful retailers will be those that achieve the perfect balance between relevance, agility, efficiency and risk.

Featured Thinking

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Transforming Retail Podcast

Our panel of professionals share insights on global retail challenges — from the changing consumer to tech-enabled transformation.

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Our latest thinking

Fashioning a sustainable future for an online clothing retailer

EY has helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future.. Learn more.

Silvia Rindone

How to serve consumers who rely on tech, but don’t trust tech

Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.

Kristina Rogers

Reframing the future of an iconic skiwear brand

EY-Parthenon helped BOGNER return to profitability in spite of the COVID-19 pandemic. Learn more.

Falco Weidemeyer

How retailers’ value propositions need to evolve for success

As consumer expectations evolve, retailers are under pressure to deliver authentic, customer-centric value propositions. Find out more.

Jon Copestake + 1

When experience defines how consumers buy, what will retailers sell?

Instead of the “store” of the future, retailers should be thinking about the “space” of the future. Find out more.

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How will customer-first technology create retailer value that lasts?

Retailers must build technology foundations for the future to respond to changing consumer behaviors and expectations around how they shop. Find out how.

+ 1

How the retail power of many is stronger than the power of one

As consumers increasingly choose to shop online, smaller retailers may need a network of partners to compete against the e-commerce giants. Learn more.

Ludwig Voll + 1

How retailers can integrate into consumer lives at scale

To be truly relevant, retailers need to transform their technology and focus on creating value customers appreciate. Learn more.

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    How will customer-first technology create retailer value that lasts?

    Consumers expect more from retailers than ever before – it’s time for retail businesses to maximize technology to evolve for the future.

    How EY can Help

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.