Jennifer Lucas

EY Americas Payments Consulting Leader

Industry veteran. Payments trailblazer. Visionary strategist. Driven innovator who holds several patents. Passionate about the future of payments and a globally connected ecosystem.

Jennifer has more than 25 years of experience in payments and financial services technology, driving digital adoption and growth.

An innovator and a payments visionary who previously led the payments strategy at a large US bank, she applies that mindset to help organizations achieve resiliency and set a course forward.

Jennifer's latest thinking

Four enablers for harnessing the power of PayTech

Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.

28 Sep 2023 Jan Bellens +1

Nine considerations for ISO 20022 migration

The ISO 20022 standard can help drive bottom-line results. Explore these considerations as you migrate to ISO 20022.

07 Oct 2022 Jennifer Lucas +2

Understand key challenges and benefits to ISO 20022 migration

The new ISO 20022 messaging standard will bring order to a disjointed payments landscape, but banks need to be prepared. Here’s what to consider.

07 Oct 2022 Jennifer Lucas +2

How banks can win at payments

Regaining payments leadership will require banks to embrace digital, adopt new business models, and even collaborate with FinTech competitors.

25 Jun 2021 Sara Elinson +1

How card issuers can transform amid digital disruption

As credit card issuers face more pressure from digital disrupters, companies are adapting to create more innovative and resilient platforms.

25 Jun 2021 EY Global

How FIs can reduce friction and drive value in the payments system

Information about money is as valuable as the money itself.

17 Feb 2021 Jennifer Lucas
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