Organizations and their boards are having to navigate constantly evolving challenges and opportunities. These are some of the key issues that could dominate board agendas in five years’ time:
- Selective globalization. As the shift to a more divided, multipolar world continues, potentially bringing trade wars and heightened security concerns, organizations may come under pressure to de-risk their supply chains. This would involve working more closely with suppliers in “friendly” jurisdictions. Pressure to “friendshore” is likely to be greater if an organization operates in a sector deemed strategic by its government.
- The multi-generational workforce. Talent management is likely to be an even more pronounced issue in five years’ time as older workers constitute a larger share of the overall workforce. Boards will need to consider how they can continually reskill and upskill talent so that their workforce is equipped to use new technological tools and thrive in a fast-changing world.
- AI-powered transformation. AI is evolving rapidly and will probably absorb board attention for some time. By 2030, boards are likely to be focusing on the strategic aspects of AI, including the potential for different use cases. They are also likely to explore the use cases for blockchain and quantum computing. Additionally, AI tools are set to enter the boardroom itself.
- Value creation. By 2030, sustainability should be embedded into organizational strategy and incorporated in a broad definition of value that combines financial, environmental and social matters. Furthermore, while organizations will be scrutinized over their decarbonization strategies, they will also increasingly be held to account over their social license to operate. Organizations will be expected to have a positive societal impact in a range of different areas from public health and wellbeing through to environmental protection, cybersecurity and talent upskilling. The chief financial officer of the organization may evolve into a chief value officer.
- Regulation, deregulation and regulatory fragmentation. Boards are used to regulation. By 2030, however, they will need to navigate a challenging combination of regulation, deregulation and regulatory fragmentation across a range of areas from cybersecurity through to sustainability and tax.
How should boards evolve to succeed in the future?
By 2030, boards should have evolved their operating models to access a broader bank of knowledge, perspectives and skills outside of the traditional board and committee model. Options include getting regular updates from internal and external experts on hot topics, appointing internal and external advisers with specific domain expertise, and setting up taskforces and independent councils. Shadow boards can be an effective way of engaging with a broad cross-section of the workforce.
Boards will also need to enhance their own knowledge and skillsets to be successful in future. They will need to build capacity on key topics including geopolitics, regulation and technology so they are aware of potential opportunities and risks. Additionally, boards should develop skills in critical thinking and self-reflection and have a general sense of curiosity. They should understand what each board member brings to the table in terms of experience and strengths and be willing to review their composition to bring in new knowledge and skills as needed. In response to changing societal expectations, boards will also need to become more empathetic and more accessible to their stakeholders.
Our thanks go to all those who contributed their insights for this report: Rachael Johnson, Global Head of Risk Management and Corporate Governance for Policy and Insights, ACCA, Jack Armstrong, Operational Resilience Leader, Ernst & Young LLP, Rui Bastos, EY Global Risk Leader, Dr Matthew Bell, EY Global Climate Change and Sustainability Services Leader, Martijn De Jong, Governance Specialist NL & EMEIA Center for Board Matters, Ernst & Young Accountants B.V., Zhanna Dobritskaya, EMEIA Area Managing Partner, Talent, Ernst & Young Accountants B.V., Rebecca Donnellan, Partner in Climate Change and Sustainability, Ernst & Young LLP, Simon Edel, EY-Parthenon Strategy and Transactions Partner, Ernst & Young LLP, Stephan Geiger, ESG Leader for Financial Services, Ernst & Young AG, David Gonzalez Aparicio, Manager, Ernst & Young, S.L., Famke Krumbmüller, Leader of the EY EMEIA Geostrategic Business Group, Dr Eva-Marie Muller-Stuler, EY MENA Data & AI Consulting Leader, Ernst & Young Middle East, Lutz Naake, Assurance Technology Risk Partner, EY GmbH & Co. KG Wirtschaftsprüfungsgesellschaft, Jan Niewold, EY EMEIA Climate Change and Sustainability Services Leader, Ernst & Young Accountants B.V., Isabelle Tracq-Sengeissen, EY Global Sustainability Professional Practice Director, Tim Volkman, EY EMEIA Deputy Public Policy Leader, Andreas Warner, Partner, EY Strategy & Transactions GmbH