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Lukas is the EY Asia-Pacific Financial Services Generative AI Leader.
With over 25 years of experience, Lukas advises organizations on transformative programs of work – focusing on next-generation financial services products, platforms and ways of working.
He has experience in supporting clients from strategy through execution – and embedding modern work practices within client teams.
Prior to EY, Lukas worked as a serial technology entrepreneur – scaling firms to exit in New York and Sydney.
How Lukas is building a better working world
“I believe we are at an inflection point in financial services, and artificial intelligence (AI) is poised to unlock a step change in employee productivity and customer experience. To realize this, I help organizations find ways to leverage digital and AI to achieve better customer, employee and social outcomes. Working with cross-disciplinary EY teams, I also help identify and unblock constraints, to drive digital business agility.”
Lukas' latest thinking
How GenAI is transforming operations in APAC banks
In this episode, industry leaders discuss how banks can use GenAI to enhance customer service, streamline operations and stay ahead of fraud. Learn more.
17 May 2024
16m 13s