27 Jan 2023
image from car manufacturing

Can Web3 be the driving force behind the next industrial revolution?

By Wolter Jalink

Partner, Head of Technology Transformation | EY Switzerland

Experienced Senior Technology Strategy Advisor, supporting organizations in technology enabled transformation.

27 Jan 2023

The metaverse hype focuses on consumer aspects but Web3 also holds exciting potential for enterprise and industrial players.

In brief

  • The metaverse hype tends to focus on the future benefits of consumer aspects – but real value creation is already happening in the industrial metaverse.
  • Digital twins are a powerful way to monitor, manage and actively shape performance of real-world manufacturing facilities.
  • The industrial metaverse is enabled by advances in technology and infrastructure and a move towards more collaborative ecosystems.

The metaverse remains a hot topic in the media. Recent attention has focused significantly on the consumer and entertainment aspects. Many companies are already on the brink of entering the metaverse with products and services, and most recognize that they need a metaverse strategy before it becomes an enterprise norm.

Well-known brands feature heavily in headlines about non-fungible tokens (NFTs), the gaming community is anticipating a new level of experience as virtual and augmented reality hardware and software come of age, and emerging smell and touch functionality enables a truly immersive experience. Businesses, governments and service providers are recognizing the opportunities of the metaverse for connecting and collaborating in a virtual space. EY is also embracing the metaverse and the opportunities it offers our clients and our people, including through EY wavespace, the EY metaverse lab and the EY Talent Tree or the immersive Web3 learning experience “EY Metaversity”.

Although the consumer and enterprise potential of the metaverse is exciting for stakeholders, some experts see the industrial metaverse as holding the most promise for value creation. Already the backbone of our real-world economy, industrial companies could drive innovation, improve processes, cut risks, increase productivity and save costs by exploring what the metaverse will mean for industry.
 

By 2030

30 bn

devices will be connected to the internet (according to statista.com).

We’re living in the age of the Internet of Things (IoT), with almost 30 billion connected devices expected by 2030. The value to be extracted from these will increase as AI gets even more intelligent – and is enabled by a powerful mobile infrastructure that enables rapid transfer of vast data volumes. Digital twins are a powerful way to leverage the real-time data delivered from this real world and turn it into valuable analysis and predictive insights.

  • What is a digital twin?

    Digital twins use real-world, real-time data from connected devices or sensors to represent a physical object or system. They look, respond and behave just like their real-world equivalent and get more accurate over time.

    In the industrial context, analysis and modeling are used to check performance, run simulations and propose improvements. Stakeholders within the business really see and feel what’s going on through an immersive, rich experience. With an enhanced version of what’s happening on the ground, decision makers can take trigger actions in the physical original and monitor progress through constant feedback loops.

Oftentimes, the metaverse is still talked about in the future tense – something we’re working toward but a destination we’ve yet to reach. In industry, though, business shores have been stretching into the metaverse for some time. Industrial organizations are seeing this as a real value adding technology for now and beyond. Web3 technologies are already being leveraged to enhance current operations and processes: NFTs can be used as smart contracts for patents and intellectual propriety rights, while AR, VR and Metaverse platforms are becoming the pillars of augmented Building Information Modeling (BIM) software, allowing for better team collaboration, preventing costly adjustments and improving safety.

Various large industrial players have already developed metaverse projects and are using them now to improve their industrial operations. Let’s take a look at how some of the world’s leading industrial companies are using digital twins and other immersive technologies to manage and optimize their operations – and are sharing their insights with others.

  • Automotive

    This automotive giant built a system of digital twins to replicate the company’s factories and production lines in a virtual world. The real-word counterparts have been fitted out with sophisticated data capture capabilities to feed the digital twin with billions of data points every day. Cost savings of over USD 300 million by 2025 are anticipated, with efficiency gains also set to have a positive impact on the company’s environmental footprint.

  • Boeing

    Boeing is using mixed reality at its factory of the future, including immersive 3-D engineering and holographic headsets, to take digital information beyond two-dimensional screens to a three-dimensional experience. The planemaker hopes to build and link digital twin replicas of aircraft and the production system in order to run simulations.

  • Nokia

    Telecommunications and IT corporation Nokia set up a factory of the future at its Oulu 5G facility, which produces 1,000 4G and 5G base stations per day. At the heart of this concept is a digital twin, together with automation and other digital solutions, Nokia saw productivity gains of over 30 percent, was able to cut time-to-market in half and saved millions of euros in annual spend. Building on its own success, Nokia is keen to share the company’s experience and technology with its industrial clients.

  • Industry enablers

    Within industry, there are numerous examples of providers offering digital twin technology and solutions to manufacturers across the breadth of industry. For example, General Electric sees digital twins as a key piece of the digital transformation puzzle and offers solutions to industrial customers seeking to optimize their operations.

As the above examples show, industrial metaverse applications are not a vision for the future – they’re happening now. And they’re enabled by improvements in hardware, the cloud, 5G and artificial intelligence and web3 technologies. Together, these advances are what enables processing at greater speeds and volumes. This coming together of success factors is also symbolic of how the metaverse works: only when all players collaborate can the potential truly unfold. And in a system where everyone’s contribution counts, you get more equitable access to company processes and developmental opportunities. This is the future of the metaverse, with a focus on value creation rather than solely revenue potential.

Summary

The industrial view of the metaverse is somewhat at odds with the traditional image of someone sitting at home with a VR headset. But it does highlight the ongoing trend of digitalization and its ultimate destination of digital-physical fusion. Industrial use cases for digital twins illustrate the idea that every physical action can have an impact in the digital world, and vice versa. In this sense, digital twins are not merely a passive reflection of their physical counterparts; they actively influence and shape it by combining physical and digital worlds.

Acknowledgments

We would like to thank Charbel Choufani for his valuable contributions to this article.

About this article

By Wolter Jalink

Partner, Head of Technology Transformation | EY Switzerland

Experienced Senior Technology Strategy Advisor, supporting organizations in technology enabled transformation.