Episode 4 | October 2024

Simon Goupil
Partner, People Advisory Services

In this episode, Simon tackles three key questions on the ways emerging and opposing forces are creating a new deal between employees and employers. He explains evolving expectations on both fronts, and how HR can future-proof the business — and the function — by addressing these areas now.

  • Transcript

    The pace of change today is unprecedented. Global dynamics are shifting faster than ever before.

    What is changing for the HR function and why?

    Think about the combined impact.

    In the past 5 years alone — of the high inflation, new wars, the pandemic, gender diversity evolution and climate change on your work environment.

    People are experiencing tremendous pressure.

    On the other hand, we are seeing organizations continuing to face economic challenges.

    Technology, like Gen AI and cloud computing, are reshaping the landscape.

    Due to the subscription model, what used to be a rare capital investment in HR has now become an annual operating expense.

    This shift alone is redefining the pace at which HR drives and funds transformation.

    All these emerging — and frankly opposing — forces are establishing a new deal between employees and employers.

    How are these changes shaping the future of HR?

    But what does that mean for the HR? Well, I think it’s time for HR to reimagine itself once again — to become future-proof instead of having to continuously follow change.

    HR has evolved before, it shifted from being an administrative function to become an advisor to the business. Today, it must evolve again by venturing into unfamiliar territories and lead the change. That means shifting from advising the business to actually driving and enabling it.

    Here are 4 ways how HR can reinvent itself to become a catalyst within the organization:

    1- Embrace technology, pioneer the adoption of techs like Gen AI to take a leap forward.

    2 - Reinvent the performance & compensation models to align with a tech-driven workforce.

    3 - Lead with data and insights to uncover people-related risks and opportunities.

    And finally, empower your employees be their best self, with a better future within the organization.

    It’s time for HR to take the lead on change — and let the business follow your lead.

    At EY, we help HR teams do just that — by reimagining their function to meet the demands of tomorrow.

    What solutions can HR leaders implement to address these changes?

    We guide HR to welcome all the newness:

    Get comfortable operating and leading as data scientists, technologists and innovators ready to forge progress instead of reacting to it.

    A shift from just being an advisor to becoming an enabler. And anticipatory

    HR will have to fundamentally change its role in the organization to jump in to seize those possibilities and close those gaps.

    This is how HR truly becomes future proof.

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