Designing tomorrow’s business, today

EY VODW pioneers customer-centric innovation and digital transformation for large enterprises.
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At EY VODW, we empower large enterprises to thrive in dynamic markets through customer-centric innovation and digital transformation. We are dedicated to helping organizations establish robust foundations for sustainable growth and value creation.

By leveraging the combined power of customer focus, innovation, and transformation, we enable your business to adapt swiftly and create greater value. Our expertise ensures your business can achieve a dynamic competitive edge, from strategy to successful implementation.

We are your Business Transformers, guiding you to develop transformative capabilities that navigate ever-changing markets effectively. This balanced approach allows your organization to move faster, empower your teams, and sustain a competitive advantage.

The power of three domains, synchronized

Whether you’re looking for strategic validation or an end-to-end partner, our team of experts is here to help design and future-proof your business.

Image presenting the power of three domains: Product & Service Innovation, Customer Experience & Service Design, Digital Marketing, Sales & Service

Product & Service Innovation

Transform your ideas into market-leading products with our expert innovation services. We create customized strategies and technologies, and apply industry insights to develop solutions that drive growth and differentiation. Looking for sustained innovation? We offer ongoing development support to continuously refine and enhance your offerings, ensuring long-term success.

 

Accelerate time-to-market, outpace competitors, and unlock new revenue streams.

Product & Service Innovation

Customer Experience & Service Design


Elevate your customer journey with our experience and service design solutions. We design seamless, personalized experiences that resonate with your audience, using deep customer insights and innovative approaches. Need a lasting impact? Our end-to-end service design ensures consistency, efficiency, and excellence at every touchpoint, fostering loyalty and driving customer satisfaction.
 

Enhance customer retention, increase satisfaction, and differentiate your brand through exceptional service.

Customer Experience & Service Design

Digital Marketing, Sales & Service

Grow your brand with our strategic marketing services. We craft tailored roadmaps,  leverage data insights, and use innovative martech solutions to position you for commercial excellence. Need a long-term solution? We also offer managed services from content to performance.
 

Boost engagement, drive conversions, and cultivate customer loyalty.

Digital Marketing, Sales & Service

UX/UI & Concept Design

Create intuitive, engaging interfaces with our expert UX/UI and concept design services. We combine user-centered design principles with the latest trends to craft digital experiences that are both functional and visually compelling. Seeking a standout design? We also offer continuous optimization and support, ensuring your digital products evolve with user needs and market demands.
 

Improve user engagement, reduce bounce rates, and elevate your brand’s digital presence. 

UX/UI & Concept Design

Explore our case studies

How Belfius achieved customer journey excellence

EY VODW helped Belfius enhance its digital customer journeys by designing and implementing a customer-centric transformation.

Simon Anthonis

Finding solar innovation in apple orchard textile with Magnifield

EY VODW accelerated the go-to-market of an existing product to a completely new market space for Beaulieu International Group (BIG).

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    Explore our latest thinking

    How constant innovation will shape the future

    Entrepreneurs need to go beyond preparing for the most probable outcome if they want to build the most desirable future.

    Bart Deckers + 1

    Gaining consumer insights: unleashing the power of purpose-driven change

    Embracing consumer drivers to uncover innovation opportunities and future-proof organizations.

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      The team

      Simon Anthonis

      EY VODW and EY Belgium Consulting Partner
      Specialized in strategic transformation programs, customer experience and innovation programs for incumbents.
      Diegem, BEL

      Gitte Van Hasselt

      EY VODW and EY Belgium Executive Director
      Designer at her core, to design tomorrow’s businesses. Mastering innovation from a to z to generate impact with new products & services. Frontrunner of change.
      Antwerp, BEL

      EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.