Consumer Products

Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.

Around the world, people are fundamentally rethinking what they value and how they use their time and money.
 

By giving consumers what they increasingly want and expect – from affordable products to more sustainable lifestyles – it’s an opportunity for consumer products companies to create a new relationship with them.

But it’s hard to get clarity around where consumers are heading or where growth will be from. And tough to know where to invest or exit, which alliances or ecosystems to pursue, or how to evolve operating models. We’ll work with you to create a new relationship with the new consumer by designing and implementing real-world strategies and actionable plans, making measurable differences at every step of your transformation journey.


Our latest thinking

How Bayer is unearthing agronomy's future with GenAI

Read this case study to learn how Bayer Crop Science is using large language models to plant the seeds of the future.

16 Sept 2024

Stay connected to the independent consumer

Consumer products companies and retailers must address the consumers’ new strategic choices on how and where they spend. Learn more.

22 Jul 2024 Kristina Rogers

Rethink customer experience as human experience

Technology will transform customer experience. Competitive differentiation will come from connecting to what is essentially human. Learn more.

01 Jul 2024 Laurence Buchanan +1

How to reach the independent consumer: the art of persuasion

Consumer products companies and retailers must find better ways to influence and engage the independent consumer. Learn more.

30 May 2024 Kristina Rogers

How to balance the CPG, retail and consumer relationship

Why the changing dynamic in the CPG and retail relationship, means consumer-centricity is more important than ever to stay relevant. Find out more.

24 Apr 2024 Kristina Rogers

How EPR can tackle the upcoming packaging prevention challenges

The concept of Extended Producer Responsibility (EPR) can help companies move further towards building a long-term circular economy balance.

29 Nov 2023 Sophie Chirez

Fashioning a sustainable future for an online clothing retailer

EY has helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future.. Learn more.

16 Nov 2023 Silvia Rindone

Sustainable flexible plastic packaging strategy

Brands must now choose sustainable packaging materials to keep goods fresh, but no solution comes without risk, investment or new partners. Learn more.

09 Nov 2023 Jim Doucette +2

How life insurers are transforming to deliver value for better living

Shifting customer expectations and a focus on value are reshaping the dynamic commercial insurance and reinsurance markets. Learn more.

17 Jul 2023 Patricia Davies

How consumers rely on technology but don’t trust it

Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.

16 May 2023 Kristina Rogers

The retail space of the future

Instead of the “store” of the future, retailers should be thinking about the “space” of the future. Find out more.

01 Apr 2022 Michael Renz +2

Collaborate to drive value for you, partners and planet

Consumer companies must use their value chain and their peers to deliver positive business impact and create sustainable value. Learn more.

26 Oct 2021 Kristina Rogers

How retailers can integrate into consumer lives at scale

To be truly relevant, retailers need to transform their technology and focus on creating value customers appreciate. Learn more.

23 Apr 2021 Michael Renz +2

    Consumer companies’ challenges and opportunities

    Explore how consumer company leaders embrace volatility and adversity as engines for innovation, efficiency and resilience.


    EY Future Consumer Index

    COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

    Sustainability insights in Consumer industries

    Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. How can they seize it?

    Case studies

    How GenAI is empowering talent at a PE-backed consumer brand

    By using GenAI to remove routine tasks, a global consumer brand is harnessing the creativity of its employees and utilizing their time better.

    09 May 2024


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