Lloyd Ernst

Founder and CEO, Cloudstaff

National Finalist in EY Entrepreneur Of The Year 2024 Australia

Lloyd Ernst is the CEO of Cloudstaff, a company that has made a big impact in the outsourcing industry. Cloudstaff builds high quality teams of professionals in the Philippines and India to help companies in Australia and around the world grow.

With nearly 6,000 employees, the company serves both startups and established businesses. It generates revenue by outsourcing customer support, back-office operations, accounting, software development, digital marketing and more, allowing clients to save money with industry-leading technologies.

As a pioneer of remote work, Cloudstaff is committed to innovation and agility, leveraging government technology infrastructure investments. The company's sustainable methodology empowers enterprises in high-cost areas and boosts economic growth in low-cost regions. The mPC Green solar panels for WFH workers program exemplifies Cloudstaff's commitment to a greener future.

Under Ernst's leadership, Cloudstaff has grown from a single software tester to approximately 6,000 employees who power over 1,000 SMEs worldwide, delivering $120M in revenue in 2022. Ernst's IT expertise has helped Cloudstaff establish industry-leading technology solutions that improve remote working and remove offshore team boundaries.

Ernst's major business accomplishments include changing the industry with the WFH program, convincing the Cloudstaff Board to hire a Chief AI Officer, building Powerup.com, Australia's first ISP, building WebCentral.com and having 25,000 staff and family members attend their 2022 Christmas party at Philippine Arena.

Away from work, Ernst rates his greatest achievement as the nurturing of his karaoke talent, a talent that bears comparison with the greats.