EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Transformation and growth
Banking and capital markets
Transforming banks through people, technology and innovation.
How EY can help
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EY teams can help solve the most complex workforce challenges in banks of all sizes and operating models. Find out how.
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EY consumer banking and wealth technology solutions are designed to drive operational excellence and profitable growth. Learn more.
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Our Corporate, Commercial and SME (CCSB) Banking services team can help your business navigate through rising market expectation. Learn more.
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Our payments professionals can help your business enhance innovation, drive growth and improve performance. Find out more.
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Our team can help wealth managers and private banks transform and grow their business. Find out more.
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A transformative solution that accelerates innovation, unlocks value in your ecosystem, and powers frictionless business. Learn more.
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Unlock the advantages of the digital era to harness innovation, drive operational efficiencies and grow your business.
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Discover how EY's technology transformation team can help your business fully align technology to your overall purpose and business objectives.
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- Our case studies
- Our latest thinking
Explore our case studies
How a global FinTech captured growth in the SME segment
A global Fintech captured growth in an opportunistic SME segment with a differentiated, holistic strategy. Learn more in this case study.
How privacy and consent built customer trust for a financial institution
EY Nexus for Banking helped a financial institution with a privacy initiative that uses transparency to build trust and brand loyalty. Read the case study.
Using AI to improve a bank’s agent effectiveness
Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.
See more, spend less: How to make the most out of your legal function
EY teams helped a global bank embrace innovation to develop a legal operations platform to speed up their process and cost optimization. Learn more.
How intelligent automation can empower employees to drive greater value
A banking client wanted to automate some of their business processes: EY provided a route to a much more comprehensive vision of automation.
Why real-time customer journey curation is the future of banking
EY Nexus for Banking platform was key to transforming one traditional bank into a future-ready, digital bank of tomorrow.
How to transform product development to outperform the competition
EY Nexus is a cloud-based platform offering access to the most advanced technologies to launch new products, businesses and services.
How digital transformation is redesigning trade finance
Banks that adopt an agile, design-based approach to digital transformation can boost the success of their trade finance functions.
How a new technology platform is helping banks go digital
The EY Impresto platform is a mobile-first, AI-optimized tool for addressing some of banks’ biggest challenges.
How a new technology platform can help banks unlock financing for SMEs
The Cashbot platform offers banks an online invoice finance solution for SME clients.
How the world’s first behavioral bank is focusing on customer needs
Improving customers’ financial health required a bold, new approach to building the world’s first behavioral bank.
How the right conversations can empower finance transformation strategies
Companies need more open dialog about how to effectively implement new technology. Finding the headspace for these conversations is key.
Explore our latest thinking
Four enablers for harnessing the power of PayTech
Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. Read our latest article.
How banking on Gen Z talent will make or break the future of banking
To attract talent with tomorrow’s skills, banks will need to win over a Gen Z workforce. Learn more.
Three ways to unleash the power of people in banking transformation
Banks need to adopt a fail-fast culture, actively engage employees and diversify employee backgrounds and skillsets. Learn more.
Five ways to commit to customer centricity in banking transformation
An alarmingly high number of transformations are unsuccessful. Could a laser focus on customer centricity be the key to success? Learn more.
Why digital, ecosystem-enabled banking transformation is the way forward
Banks need to act to improve revenues and profitability, enhance customer experience and secure a bold strategic positioning in the market.
If transformation needs to be bold, do banks have the right tools for success?
EY discussions with banking transformation leaders across the globe uncover six recommendations for overhauling organizational change. Learn more.
Regional perspectives
Why European banks must obsess over customer experience to compete
Discover how customer centricity in banking helps identify customer challenges to derive solutions and improve customer experience in banking operations.
Key trends accelerating Asia-Pacific banking growth in 2022
EY leaders discuss the latest trends in consumer banking, and the role of technology and digitization in creating new opportunities. Learn more.
23m 20s
Key strategy for investment banks to achieve sustained transformation
In this episode, we explore challenges and opportunities facing investment banks, with a focus on customer centricity, employee experience and talent.
26m
