The greatest minds can have the best strategies, but if the people are not on board, the strategy will go nowhere. People are the heart of any successful company.

Nancy L. Ngou

EY Japan People Experience and Change Practice Leader

Leader of transforming mindsets, cultures and businesses. Advocate for people equality. Connecting through similarities, growing from differences. OUTstanding Top 50 Ally Executives list 2020.

Areas of focus

With over 34 years of business and people leadership experience driving change for EY clients in the US and Japan, Nancy is EY Japan Change, Culture and Inclusion Practice Leader. In this role, she develops business strategy and designs and helps implement practical people services.

Prior to leading the performance pillar for EY in Japan, she led the global integration of the EY Japan tax services and developed their high performance international culture, in a locally appropriate way.

She was people leader in the Americas after making a career transition from being the US National Leader of the Corporate Tax Compliance services. As a corporate tax advisor, she provided tax advice on business transactions and tax improvement planning.

Nancy earned an MSc in Environmental Management from University of London, and an MBT in Business Taxation from University of Southern California. She is a Certified Global HR Professional.

How Nancy is building a better working world

“Helping clients change their business and corporate culture into a productive, inclusive work environment benefits the company, its employees and the society equally. Such an environment unlocks the power of diversity and innovation, at a time when the talent shortage is becoming more acute. It ultimately helps companies maximize their potential and impact.”

Nancy’s latest thinking

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