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How EY can help
Risk 1: Underestimating changing imperatives in privacy, security and trust
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For telecom operators, the challenges around cybersecurity are mounting. According to the EY 2023 Global Cybersecurity Leadership Insights Study, 53% of telcos believe the cost of cybersecurity breaches to their organization will exceed US$3m in 2023, up from 40% in 2022. The rise of GenAI is also putting data governance under strain. The latest EY CEO Outlook Pulse finds that four in five telcos agree AI is a force for good, but more than seven in 10 believe they must do more to mitigate against AI “bad actors” and pay greater attention to the ethical implications of AI.