Anna Pasternak

EY Poland, Business Consulting, Senior Manager of Finance Transformation Team

Expert in SSC/GBS design, development and optimization with over 16 years’ experience in the GBS set up consulting, with a focus on HR and Finance as well as SSC/BPO Operating Model.

Anna was a program manager at various GBS, global transformation and outsourcing projects. Her main role was to define the strategy for GBS as well as to lead the program and change management, including the implementation of the target operating model

She specializes in setting up an Operating Model for GBS organizations, especially the Service Management module, the implementation of ServiceNow for GBSs, HR transformation – designing processes and solutions, process standardization and ERP implementations for various functions.

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