EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Consumer Products
Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.
Around the world, people are fundamentally rethinking what they value and how they use their time and money.
By giving consumers what they increasingly want and expect – from affordable products to more sustainable lifestyles – it’s an opportunity for consumer products companies to create a new relationship with them.
But it’s hard to get clarity around where consumers are heading or where growth will be from. And tough to know where to invest or exit, which alliances or ecosystems to pursue, or how to evolve operating models. We’ll work with you to create a new relationship with the new consumer by designing and implementing real-world strategies and actionable plans, making measurable differences at every step of your transformation journey.
Our latest thinking
Fashioning a sustainable future for an online clothing retailer
EY-Parthenon has helped fashion retailer ASOS to identify opportunities to unlock value, making it more resilient and better prepared for the future. Learn more.
03 Jun 2024
Silvia Rindone
How GenAI is empowering talent at a PE-backed consumer brand
By using GenAI to remove routine tasks, a global consumer brand is harnessing the creativity of its employees and utilizing their time better.
09 May 2024
Digital, direct-to-consumer health care revolution
Embracing health care e-commerce helps patients and providers alike to spark better results. Learn more.
20 Jun 2023
Warren Tomlin
How consumers rely on technology but don’t trust it
Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.
16 May 2023
Kristina Rogers
Are your customers transforming faster than you?
Customers are changing faster than enterprises can track them. Organizations need to become more data-centric to catch up. Learn more.
25 Apr 2023
Jim Little
Changing consumption will reshape business priorities
What’s driving the evolution of consumption? Find out more so you can identify growth opportunities and adapt your business.
13 Apr 2023
Kristina Rogers
As consumer expectations evolve, retailers are under pressure to deliver authentic, customer-centric value propositions. Find out more.
17 Feb 2023
Jon Copestake
Transforming retail and consumer products podcast series
Successful retailers are responding fast in a world where the shopper experience and convenience define retail. Listen now.
16 Jan 2023
Innovate in a recession to emerge stronger
A recession is coming, and consumer and retail companies that can take it as an opportunity to innovate are likely to emerge stronger. Learn how.
07 Dec 2022
Jim Doucette
Redesign consumer ecosystems to scale sustainability
Companies operate in complex networks. Integrating the needs of consumers and policymakers creates more value for a sustainable future. Learn more.
22 Nov 2022
Kristina Rogers
Why manufacturing equipment doesn’t need to be new to be smart
EY teams helped a global consumer products company accelerate its digital transformation journey using legacy technology. Learn more.
23 Sep 2022
Ragu Rajaram
How a frozen-foods powerhouse kept their cool on the way to being #1
A supply chain transformation helped a frozen-foods company keep up with demand throughout the pandemic and set the table for future growth. Learn more.
02 Jun 2022
Morgan Malone
The retail space of the future
Instead of the “store” of the future, retailers should be thinking about the “space” of the future. Find out more.
01 Apr 2022
Michael Renz
How can one operating model delight many consumers?
Rapid transformation needs bold leadership, but consumer companies risk falling behind. Five design principles will keep change on track. Learn more.
24 Mar 2022
Kristina Rogers
Collaborate to drive value for you, partners and planet
Consumer companies must use their value chain and their peers to deliver positive business impact and create sustainable value. Learn more.
26 Oct 2021
Kristina Rogers
How a beverage company added refreshment to its supply chain
A lack of global integration led to wasted time, effort and money in drink production and warehousing. Thinking big produced big savings.
07 Oct 2021
EY Global
Delivery Hero digitally transforms treasury management
Learn how by combining technology with a spirit of innovation, the food delivery network is setting new standards in treasury.
05 Oct 2021
Thomas Schmidt
How to use real-time data to mine better insights
Learn how a leader in the food and beverage industry is harnessing the power of information to prepare for what comes next
21 Sep 2021
Milene Carvalho
How the retail power of many is stronger than the power of one
As consumers increasingly choose to shop online, smaller retailers may need a network of partners to compete against the e-commerce giants. Learn more.
11 May 2021
Case studies
How GenAI is empowering talent at a PE-backed consumer brand
By using GenAI to remove routine tasks, a global consumer brand is harnessing the creativity of its employees and utilizing their time better.
09 May 2024
How a cosmetics giant’s transformation strategy is unlocking value
Shiseido, the largest Japanese beauty company, is reimagining its functions, processes and systems to create a global operating model. Learn more.
13 Sep 2023
Nobuko Kobayashi
How a frozen-foods powerhouse kept their cool on the way to being #1
A supply chain transformation helped a frozen-foods company keep up with demand throughout the pandemic and set the table for future growth. Learn more.
02 Jun 2022
Morgan Malone
How to launch a sustainable direct-to-consumer business in no time
The Innovation and Experience Design practice at EY helped a Swiss cooperative identify a market niche and launch an entirely new business. Learn more.
28 Apr 2022
Mario Fäh
How EY can Help
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EY-Parthenon teams can help your business identify and implement consumer strategies relevant now as well as in the future. Find out more.
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EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by growth strategy, advanced commercial analytics and differentiated capability deployment.
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The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
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EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.
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EY and P&G help organizations attain higher levels of manufacturing performance.
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The EY-Shopify Alliance team can help your business activate and scale e-commerce to increase the potential of online commerce. Learn more.
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EY’s Operating model transformation can help consumer goods companies optimize today’s business while building the models of tomorrow. Learn more.
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Discover how EY's Smart Factory platform embeds manufacturing excellence by arming the shopfloor with dynamic predictive data analytics, virtual reality & AI.
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Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.
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