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Intelligent automation consulting services
The way work is performed today will differ significantly from how it is performed tomorrow as intelligent automation becomes embedded in the future workforce. We can help you implement a holistic view of automation, process and service improvement.
What EY can do for you
Robotics refers to software that runs attended or unattended, working like a virtual employee within the existing IT infrastructure to reliably automate repetitive tasks at scale. In our changing world, robotics is being augmented with multiple digital and analytics elements and enables much larger transformations across the spectrum of emerging technologies, including artificial intelligence, blockchain and the internet of things.
This augmentation and transformation is what we are calling intelligent automation (IA). It is rapidly gaining adoption in back-office functions such as finance, tax, human resources and IT, as well as in supply chain and many customer-facing processes.
Rather than looking at how individual technologies can be applied within an organization, IA is about reimagining how processes across the front, middle and back offices can be transformed to meet new digital customer expectations. By combining techniques and technologies to re-engineer and automate processes, we can achieve speed and efficiency while reducing errors and risk.
How EY can Help
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Our Consulting approach to the adoption of AI and intelligent automation is human-centered, pragmatic, outcomes-focused and ethical.
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